Assistant Store Manager - Jo Malone London - Fulltime -Richmond

DECIEM • Richmond, VA

2d

About The Position

Jo Malone London is seeking an inspirational and dynamic Assistant Store Manager to support the Store Manager in leading, coaching, and developing Sales Associates. The role helps drive the store or counter’s sales, customer service, and operational performance. Candidates should bring supervisory, coaching, and retail operations skills from a fast-paced retail environment, along with enthusiasm for retail and developing others. The position offers career opportunities, training and development, and a competitive remuneration and benefits package.

Requirements

• Proven retail experience, preferably within cosmetics.
• Ability to provide inspirational, authentic, and personalized customer service.
• Previous supervisory experience and a proven track record of coaching or mentoring others to achieve sales and customer service targets.
• Retail operations experience, including inventory management and cash reconciliation.
• Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficiency in Microsoft Office.
• Must be able to provide proof of the right to live and work in the country if invited to interview.

Responsibilities

• Support the Store Manager in leading, coaching, and developing Sales Associates.
• Help the store or counter achieve sales, customer service, and operational targets.
• Provide inspirational, authentic, and personalized customer service.
• Coach and mentor team members to achieve sales and customer service targets.
• Support retail operations, including inventory management and cash reconciliation.

Benefits

• Health insurance coverage, including medical, dental, and vision insurance.
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Education-related programs.
• Paid holidays and vacation time.
• Potential eligibility for commission or bonus compensation under applicable plan guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed