Beauty Advisor-Jo Malone

Saks•Boston, MA
•$24 - $30

About The Position

The Beauty Advisor-Jo Malone role at Saks Fifth Avenue focuses on driving the business of a specific beauty brand through client development, exceptional customer experiences, and engagement across the beauty floor. Under direction from the Sales Manager, the role contributes to seasonal sales strategy and is accountable for meeting daily and monthly sales targets. The posting also describes operations and people leadership responsibilities: hiring, training, and developing a Merchandise Operations team; overseeing inbound and outbound merchandise processes; ensuring store audit compliance and inventory accuracy; coordinating markdowns, price changes, re-ticketing, transfers, returns, repairs, supplies, and other operational tasks; and communicating direction and resolving workflow challenges. The role supports team performance through recruitment, coaching, goal-setting, performance management, and development. The position offers a salary range of $23.96–$29.95, with actual starting pay determined by work location, experience, and other job-related factors. The posting describes a comprehensive benefits package for eligible full-time employees and an employee discount.

Requirements

  • Minimum 1 year of retail experience, preferably in a client-driven sales environment.
  • Proven leadership skills through development of direct reports.
  • Ability to work collaboratively and foster teamwork.
  • Highly motivated and results-oriented.
  • Attention to detail.
  • Ability to conduct product consultations and applications.
  • Tech savvy.
  • Ability to manage and set goals through strategic planning.

Nice To Haves

  • Beauty experience is preferred but not required.

Responsibilities

  • Drive the business of a specific beauty brand through client development, an exceptional customer experience, and engagement of the total beauty floor.
  • Contribute to seasonal sales strategy and achieve daily and monthly sales targets.
  • Hire, train, and develop the Merchandise Operations team responsible for back-of-house processes.
  • Oversee inbound merchandise processing within company time frames and ensure new receipts reach the selling floor before store opening.
  • Ensure compliance with Store Audit Standards.
  • Communicate direction and address workflow challenges within the store.
  • Maintain inventory accuracy through regular oversight of inventory exception reports.
  • Oversee outbound merchandise transfers and returns to vendors.
  • Direct and ensure execution of markdowns, price changes, re-ticketing, sends, repairs, sell-off consolidation, and supply orders.
  • Recruit and fill open team roles with urgency.
  • Coach team members on company policies and procedures and provide performance management as needed.
  • Set associate goals aligned with department objectives.
  • Develop, motivate, and train team members in all aspects of their roles.
  • Handle additional ad hoc responsibilities as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, such as critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities across retail, distribution, digital, and corporate
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