Cosmetics Beauty Advisor - Bader, Full Time - Fashion Valley (TEMP)

Macy's•San Diego, CA
•$19 - $31•Onsite

About The Position

The Cosmetics Beauty Advisor is a beauty sales colleague who provides excellent service and sells the full assortment in store and online. The role focuses on building and maintaining client relationships through outstanding service and product knowledge, while maintaining compelling merchandise presentation. Responsibilities include providing makeup application lessons, skin care consultations and treatments, and current trend advice. Colleagues deliver Bloomingdale’s Customer Experience Framework through welcoming, engaging and inquisitive conversations that create a personal connection with customers. They circulate the sales floor across multiple departments, identify customer needs, explain loyalty programs, and support the shopping experience from start to finish or through a handoff at the Front Desk. The role also supports operational excellence through the store fulfillment system, merchandise-to-sell standards, and floor and fitting-room upkeep as needed, while helping wherever needed to support the customer experience.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of related experience.
  • Strong interpersonal skills and demonstrated ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Frequent computer use and ability to navigate multiple technological devices.
  • Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures.
  • Strong communication and problem-solving skills, with the ability to present information clearly and concisely.
  • Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
  • Ability to use handheld equipment and a cash register and process register transactions.
  • Ability to stand and walk for prolonged periods.
  • Ability to reach, crouch, kneel, stoop, distinguish colors, and climb ladders as needed.
  • Ability to frequently lift or move up to 25 pounds.

Responsibilities

  • Quickly put customers at ease online and in store and build comfort and trust.
  • Demonstrate expertise in products and style and build sales with a confident fashion voice.
  • Use styling and selling technology to deliver the customer experience and drive sales.
  • Use outreach tools to build relationships, encourage repeat purchases, and develop a personal clientele.
  • Manage customer interactions and balance multiple online platforms.
  • Promote the Bloomingdale’s Loyalist program.
  • Maintain positive working relationships throughout the company.
  • Greet and engage customers, providing genuine and friendly interactions that make the in-store and online experience easy, seamless, and fun.
  • Drive sales with in-store and online clients by using technology proficiently.
  • Participate in merchandising and operational requirements, including fulfillment, merchandise-to-sell standards, and floor and fitting-room upkeep as needed.
  • Provide makeup application lessons, skin care consultations and treatments, and trend advice.
  • Circulate the sales floor across multiple departments, determine customer needs, and support the shopping experience through completion or handoff at the Front Desk.
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