Cosmetics Beauty Advisor - Bader, Full Time - Fashion Valley (TEMP)

Macy's•San Diego, CA

2d•Onsite

About The Position

The Cosmetics Beauty Advisor is a beauty sales colleague who provides excellent service and sells Bloomingdale’s assortment in store and online. The role focuses on building and maintaining client relationships through outstanding service and product knowledge, while maintaining compelling merchandise presentation. The advisor provides makeup application lessons, skin-care consultations and treatments, and current trend advice. They create welcoming, engaging customer interactions, determine customer needs, promote Loyalty programs, and support the shopping experience from start to finish or through a handoff at the Front Desk. The role also supports operational excellence through the store fulfillment system, merchandise-to-sell standards, and floor and fitting-room upkeep. Beauty Sales Colleagues are expected to help where needed and support multiple functions that affect the customer experience.

Requirements

High school diploma or equivalent.
1–2 years of related experience.
Strong interpersonal skills and the ability to communicate and share information with diverse customers and peers.
Resourcefulness and the ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
Ability to use computers and navigate multiple technological devices.
Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures.
Strong communication and problem-solving skills, with the ability to present information clearly and concisely.
Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
Ability to use handheld equipment and cash registers and process register transactions.
Ability to stand and walk for prolonged periods; reach, crouch, kneel, stoop, distinguish colors, and climb ladders as needed.
Ability to frequently lift or move up to 25 pounds.

Responsibilities

Put customers at ease and quickly build comfort and trust, both online and in store.
Demonstrate product and style expertise, building sales with a confident fashion voice.
Use styling and selling technology to deliver the customer experience and drive sales.
Use outreach tools to build client relationships, encourage repeat purchases, and develop a personal clientele.
Balance customer interactions across multiple online platforms.
Promote the Bloomingdale’s Loyalist program.
Maintain positive working relationships throughout the company.
Greet and engage customers with genuine, friendly interactions to create an easy, seamless, and enjoyable in-store and online experience.
Drive sales with in-store and online clients by using technology proficiently.
Participate in merchandising and operational requirements, including fulfillment, merchandise-to-sell standards, and floor and fitting-room upkeep as needed.
Provide makeup application lessons, skin-care consultations and treatments, and trend advice.
Circulate across multiple departments, identify customer needs, and support the shopping experience through completion or handoff at the Front Desk.