Cosmetic Sales Associate

Tisun Beauty•Charlotte, NC
•Onsite

About The Position

Tisun Beauty Supply is seeking a dependable, motivated, professional, and customer-focused Cosmetic Sales Associate to assist customers with makeup, cosmetics, and skincare needs. The role provides product information and recommendations, maintains an organized and well-stocked cosmetics department, and supports store sales goals. The ideal candidate is interested in cosmetics and beauty products, enjoys working with customers, and contributes to a positive shopping experience in a fast-paced retail environment. This is a part-time position at Tisun Beauty – Northlake, Charlotte, NC. Starting pay is $14.00 per hour. Work schedules are determined by store business needs, and weekend availability and flexible retail hours, including holidays as needed, are required.

Requirements

  • At least one year of customer service experience is preferred.
  • Ability to communicate product information clearly and professionally.
  • Strong interpersonal, communication, and customer service skills.
  • Friendly, approachable, and customer-focused personality.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and collaboratively as part of a team.
  • Willingness to learn about new products, cosmetic brands, and beauty trends.
  • Available to work weekends and flexible retail hours based on store business needs, including holidays as needed.
  • Reliable attendance and punctuality.
  • Must comply with the company dress code, employee handbook, and policies.
  • Must be able to stand and walk for extended periods and perform routine retail tasks, including bending, reaching, stocking, and lifting merchandise as required, with or without reasonable accommodation.
  • Must maintain a professional attitude and provide respectful, consistent customer service.
  • Willingness to assist with merchandising, inventory, and other reasonable departmental or store duties as assigned.

Nice To Haves

  • Previous retail, sales, or customer service experience.
  • Knowledge of cosmetics, makeup, skincare, or beauty products.
  • High school diploma or equivalent.
  • Additional education or training in cosmetology, makeup artistry, or a related field.

Responsibilities

  • Greet customers promptly and provide friendly, professional assistance.
  • Help customers select cosmetics, makeup, skincare, and beauty products based on their preferences and needs.
  • Provide available product information, including ingredients, features, application methods, and pricing.
  • Recommend complementary products and cross-sell appropriate items.
  • Maintain knowledge of cosmetic brands, products, makeup trends, and skincare basics.
  • Keep the cosmetics department clean, organized, properly stocked, and visually appealing.
  • Restock merchandise from warehouse inventory as needed.
  • Maintain product displays and assist with merchandising, promotions, and seasonal displays.
  • Ensure merchandise is properly priced, labeled, and displayed.
  • Monitor inventory and communicate low-stock items, missing merchandise, and inventory concerns to management.
  • Assist with receiving, sorting, and organizing incoming merchandise when assigned.
  • Return overstock merchandise to the warehouse and maintain an orderly storage area.
  • Respond professionally to customer questions and basic concerns, referring issues to management when necessary.
  • Support departmental and store sales goals through attentive service and appropriate product recommendations.
  • Follow company policies, procedures, safety standards, and customer service expectations.
  • Maintain a professional appearance in accordance with the dress code and employee handbook.
  • Collaborate with team members and assist with other store duties as assigned by management.

Benefits

  • Opportunities for professional development and growth within the company.
  • Opportunity to develop cosmetics, skincare, sales, and customer service knowledge and build professional skills.
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