Corporate Account Sales Specialist

Univar Solutions•The Woodlands, TX

1d•Hybrid

About The Position

The Corporate Account Sales Specialist (CASS) works with the Corporate Account Manager (CAM) to fulfill sales responsibilities and customer sales support functions for corporate accounts. The role coordinates, implements, executes, controls, reports on, and completes sales and customer support services, while ensuring customer requirements are met under established expectations and standard operating procedures. The CASS partners with Corporate Account Sales, Customer Service, Product Management, Supply Chain, Procurement, Sustainability, Commercial Operations, and Sales to complete internal sales and external customer support functions in a timely manner. This is a hybrid role based in Dublin, Ohio, or The Woodlands, Texas.

Requirements

Bachelor’s degree or equivalent related work experience.
At least 3 years of experience in chemical distribution, with broad product familiarity and general knowledge of organizational functions such as customer service, sales, operations, and procurement.
Direct work experience in Customer Support or Sales Support.
Robust business acumen and a thorough understanding of the chemical distribution business, including quality requirements and documentation.
Commercial acumen and ability to communicate routinely with sales, customers, management, customer service, product management, and other key stakeholders.
Strong organizational, prioritization, and time-management skills for managing diverse requirements in high-pressure, time-sensitive situations.
Strong oral and written communication skills for interfacing and collaborating across all organizational levels.
Strong interpersonal skills, including diplomacy, tact, and discretion in internal and external interactions.
Ability to identify opportunities that advance customer and team objectives, including profitability, order accuracy, and data integrity.
Ability to analyze pricing and order data—including profitability, logistics, order patterns, and incoterms—to identify optimization solutions for Univar Solutions and its customers.
Sound analytical, critical-thinking, and creative problem-solving skills, with the ability to communicate effectively with team members, partners, and customers.
Ability to work and make decisions independently with minimal supervision.
Strong proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint) and Microsoft Teams.
Positive, can-do attitude and ability to succeed in a fast-paced, changing work environment.

Nice To Haves

Ability to navigate Univar Solutions systems such as Salesforce, SAP, Tableau, and SharePoint.

Responsibilities

Process customer pricing and material inquiries, requests, and required maintenance, including system entries or modifications, margin analysis, cost investigation, index or formula pricing, price supports/CUPS, and forecasts.
Create and provide customer-specific price sheets in accordance with customer terms and conditions, including required modifications and additional data.
Create, monitor, and provide regulatory, documentation, survey, and sample responses requested by customers or CAMs/Sales.
Investigate and resolve customer invoice discrepancies and disputes involving customer pricing, minimum order quantities, or weight conversion issues.
Create, modify, and provide required reporting for CAMs, Sales, or customers.
Investigate and resolve margin analysis inquiries from the Margin Analysis team.
Complete corporate account customer projects, including pricing and accounts-payable portals, order/ship-to location audits, company, data, and communication updates, and process improvements.