Corporate Account Manager

Oracle•Austin, TX
•Hybrid

About The Position

NetSuite is seeking a Sales Account Manager to manage relationships within a portfolio of existing NetSuite customers and support continued adoption and expansion of its cloud-based business operations products, including ERP, accounting, CRM, PSA, and eCommerce. The role focuses on selling software, hardware, or business services and developing customer relationships that support growth, satisfaction, and retention. This is a hybrid, in-office role with a stated minimum annual customer-visit travel requirement. The posting gives two different figures for this requirement: 20% and 25%. Compensation is listed as $31.73–$50.72 per hour, or $66,000–$105,500 per year, with possible equity and eligibility for commission based on an estimated 50/50 pay mix. The role is part of Oracle's NetSuite organization. Oracle describes a collaborative, high-energy culture with emphasis on work-life balance, wellness, training, enablement, and benefits.

Requirements

  • At least 5 years of SaaS/technology sales experience or similar experience.
  • A successful background selling software, hardware, or business services.
  • A demonstrated record of sales performance, described as regularly appearing on the company's top-producer list and having supporting statistics.
  • Strong work ethic, focus, passion, dedication, responsiveness, adaptability, and ownership of results.
  • Interest in learning about technology and translating it into customer value.
  • Strong experience working in collaborative, team-based environments.
  • Outstanding writing skills and a friendly, thoughtful, effective communication style.
  • Attention to detail, emotional intelligence, and quick turnaround times.

Responsibilities

  • Upsell and cross-sell business application solutions within an existing base of NetSuite customers.
  • Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives, working through opportunities with a manager.
  • Drive pipeline velocity activities, including customer references, quote completion, and contract preparation and execution.
  • Collaborate internally with NetSuite peers and leadership, value-added teams, marketing, and enablement to increase sales performance.
  • Improve customer satisfaction within assigned accounts.
  • Analyze customers' business needs, identify strategic partnership opportunities, and develop strategies to support customer growth, satisfaction, and retention.
  • Lead sales opportunities through strategic selling, negotiate and close business, and manage ongoing client relationships.
  • Conduct onsite customer visits, with the posting listing a minimum annual travel requirement of 20% in one place and 25% in another.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short-term and long-term disability insurance
  • Life insurance and AD&D
  • Supplemental life insurance for employees, spouses, and children
  • Health care and dependent care flexible spending accounts
  • Pre-tax commuter and parking benefits
  • 401(k) savings and investment plan with company match
  • Flexible or accrued vacation, depending on employee eligibility and position
  • 11 paid holidays
  • Paid sick leave
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal benefits
  • Voluntary auto, homeowner, and pet insurance
  • Potential equity eligibility
  • Commission eligibility with an estimated 50/50 pay mix
  • Training and enablement resources
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