Coronary Senior Clinical Specialist - Tallahassee, FL

Medtronic•Tallahassee, FL

1d•Remote

About The Position

Medtronic is seeking a field-based Coronary Senior Clinical Specialist to provide technical, educational, and sales support that helps the district meet its Coronary sales and customer-service objectives, with a strong emphasis on CathWorks FFRangio. The specialist is the first point of contact for customers’ daily operations at assigned accounts and represents Medtronic to physicians, hospital personnel, and support staff. The role is remote from a Medtronic site, but the employee must reside in the Tallahassee, Florida area and travel throughout the region, including driving to multiple accounts. Travel may reach 70% of the time, and the position requires extensive territory travel. The specialist supports regional sales strategies and business plans, provides troubleshooting and technical assistance during procedures, and educates physicians and healthcare personnel about Medtronic products and procedures. The role also includes supporting the training of new clinical specialists and sales representatives, coordinating case follow-up and documentation, maintaining product and competitor knowledge, and communicating effectively with district personnel and customers. Candidates must meet one of the stated education and experience combinations: a high school diploma and at least eight years of qualifying experience; an associate degree and at least six years; or a bachelor’s degree and at least four years. A valid driver’s license and active vehicle insurance are required. The work involves frequent lifting, extended periods of sitting, standing, or walking, wearing lead in the operating room, and exposure to infectious disease and radiation. The listed U.S. base salary is $100,000, with eligibility for a Sales Incentive Plan. Medtronic describes a flexible benefits package, with benefits eligibility and availability varying by employee status and hours worked.

Requirements

High school diploma and a minimum of 8 years of work experience in healthcare, field sales, or work involving complex mathematics, mechanical concepts, science, or computing; OR an associate degree and a minimum of 6 years of work experience; OR a bachelor’s degree and a minimum of 4 years of experience.
Must reside within the Tallahassee, Florida area.
Valid driver’s license and active vehicle insurance policy; driving record will be reviewed.
Ability to travel extensively and drive within the assigned territory.
Ability to meet the stated physical requirements, including frequent two-handed lifting of up to 40 pounds and wearing 7–9 pounds of lead for extended periods in the operating room.
For bachelor’s degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Must have unrestricted U.S. work authorization at hire and throughout employment; sponsorship is not offered for roles below Principal level.

Nice To Haves

Relevant industry, healthcare, marketing, or medical education experience focused on awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word, PowerPoint, and system tracking.
Strong project-management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic.
Thorough working knowledge of medical terminology, medical procedures, and the medical-device industry.
Excellent customer-service and problem-resolution skills.
Ability to build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

Provide technical, educational, and sales support to help meet Coronary sales and customer-service objectives, with emphasis on CathWorks FFRangio.
Support regional sales strategy and business plans in coordination with sales representatives and managers across business units.
Represent Medtronic during procedures and implants, providing troubleshooting and technical assistance.
Respond to technical inquiries by telephone and research solutions to product-selection or product-related questions.
Educate and train physicians, hospital personnel, and office staff through individual training, in-service programs, seminars, and outside symposiums.
Assist the District Manager, Clinical Specialist Manager, and in-house training department with training new Clinical Specialists and sales representatives.
Provide training and resources that enable hospital staff to train their own personnel.
Complete required documentation and customer-service calls during or after cases; update sales representatives and promptly notify them of issues requiring follow-up.
Represent Medtronic effectively to physicians and support staff regarding its products, services, and support.
Maintain current knowledge of CRDN, Medtronic programs, products, and services, as well as competitive products.
Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
Perform other related duties as assigned.