Coronary Senior Clinical Specialist - San Diego

Medtronic•San Diego, CA

2d•Remote

About The Position

Medtronic is seeking a Coronary Senior Clinical Specialist to provide technical, educational, and sales support for the district's Coronary sales and customer-service objectives, with a heavy emphasis on CathWorks FFRangio. The role is the first line of contact for customers' daily operations at assigned accounts and supports implementation of the sales strategy in coordination with sales representatives and managers. A Clinical Specialist Manager and National Sales Director may assign primary sales responsibility to this role when no other sales representative is assigned to the business unit. This is a remote, field-based regional position rather than a role at a Medtronic site. The successful candidate must reside in the San Diego area, travel up to 70% within the region, and drive extensively among accounts. A valid driver's license and active vehicle insurance are required. The specialist represents Medtronic during procedures and implants, provides troubleshooting and technical assistance, and educates physicians, hospital personnel, office staff, and colleagues. The role also involves case documentation and follow-up, customer service, maintaining product and competitive knowledge, and communicating with district personnel and customers. The position requires extensive travel, physical activity, and working in clinical environments with exposure to infectious disease and radiation.

Requirements

High school diploma and at least 8 years of work experience in healthcare, field sales, or work involving complex mathematics, mechanical concepts, science, or computing; or an associate degree and at least 6 years of work experience; or a bachelor's degree and at least 4 years of experience.
Must reside in the San Diego area.
Must have a valid driver's license and active vehicle insurance policy; driving record will be reviewed.
Ability to travel extensively, including up to 70% of the time within the region, and drive approximately 80% of the time within the assigned territory.
Ability to lift up to 40 pounds frequently with both hands.
Ability to sit, stand, and/or walk for eight or more hours per day.
Ability to wear 7–9 pounds of lead for extended periods in the operating room.
Ability to use a mobile phone, PC, keyboard, and mouse effectively.
Ability to meet physical demands including frequent bending, stooping, squatting, balancing, and handling objects, tools, or controls.
Ability to communicate verbally and in writing continuously and to meet the role's vision requirements.
For bachelor's degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Relevant industry, healthcare, marketing, or medical education experience focused on awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word, PowerPoint, and system tracking.
Strong project management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic.
Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer-service and problem-resolution skills.
Ability to build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

Provide technical, educational, and sales support to help meet assigned Coronary sales and customer-service objectives, with a heavy emphasis on CathWorks FFRangio.
Support the regional sales strategy set by the National Sales Director and work with sales representatives and managers across business units to achieve business plans.
Assume primary sales responsibility when assigned by the Clinical Specialist Manager and National Sales Director if no other sales representative is assigned to the business unit.
Represent Medtronic during procedures and implants, providing troubleshooting and other technical assistance.
Respond to technical inquiries by telephone and research solutions to product-selection issues and technical questions.
Educate and train physicians, hospital personnel, and office staff on technical matters relating to products and pacing through individual training, in-service programs, seminars, and outside symposiums.
Assist the DM, CSM, and in-house training department in educating and training new Clinical Specialists and sales representatives.
Provide resources and training so hospital staff can train their own personnel.
Complete required documentation and customer-service calls during and after cases.
Update sales representatives about cases and promptly notify them of issues requiring follow-up.
Represent Medtronic effectively to physicians and support staff regarding products, services, and support.
Maintain current knowledge of CRDN, Medtronic programs, products, services, and competitive products.
Maintain effective communication with district personnel, customers, and other Medtronic employees.
Perform other related duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Global well-being program.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.