Coronary Senior Clinical Specialist - Birmingham, AL

Medtronic • Birmingham, AL

1d • Remote

About The Position

Medtronic is seeking a Coronary Senior Clinical Specialist to provide technical, educational, and sales support to help the district meet its Coronary sales and customer-service objectives, with a heavy emphasis on supporting CathWorks FFRangio. The role is the customer's first-line contact for daily operations at assigned accounts and supports the regional sales strategy in collaboration with sales representatives and managers. If no sales representative is assigned to a business unit, the Clinical Specialist Manager and National Sales Director may assign the role primary sales responsibility.

This is a remote, field-based regional position. The employee must reside in the Birmingham, Alabama area, travel to multiple accounts, and be able to travel extensively. A valid driver's license and active vehicle insurance are required. The role includes supporting procedures and implants, troubleshooting product issues, educating physicians and hospital personnel, coordinating training, and providing customer service and sales support.

Requirements

• High school diploma and at least 8 years of work experience in healthcare, field sales, or work involving complex mathematics, mechanical concepts, science, or computing; or an associate degree and at least 6 years of work experience; or a bachelor's degree and at least 4 years of experience.
• Valid driver's license and active vehicle insurance policy; driving record will be reviewed.
• Ability to reside within the Birmingham, Alabama area and drive to multiple regional accounts.
• Ability to travel extensively; the position may require travel up to 70% of the time within regions.
• For bachelor's degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
• Continuous verbal and written communication.
• Ability to lift up to 40 pounds frequently with both hands.
• Ability to sit, stand, and/or walk for more than eight hours per day.
• Ability to wear 7–9 pounds of lead for extended periods in the operating room.
• Ability to use hands to finger, handle, or feel objects, tools, or controls.
• Ability to use a mobile phone, PC, keyboard, and mouse effectively.
• Ability to bend, stoop, squat, and maintain balance frequently.
• Vision abilities including close vision, distance vision, depth perception, and adjusting focus.
• Ability to drive approximately 80% of the time within the assigned territory.

Nice To Haves

• Relevant industry, healthcare, marketing, or medical education experience, especially focused on awareness and education or medical project management.
• Expertise with Microsoft Outlook, Excel, Word, PowerPoint, and system tracking.
• Strong project management skills and experience coordinating and executing marketing programs.
• Excellent interpersonal, written, and verbal communication skills.
• Excellent work ethic.
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
• Excellent customer service and problem-resolution skills.
• Ability to build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

• Assist with implementation of the sales strategy for business units and support the regional sales strategy established by the National Sales Director.
• Work with sales representatives and managers across business units to achieve business plans.
• Represent Medtronic during procedures and implants, providing troubleshooting and technical assistance.
• Receive technical inquiries by telephone and research solutions to product selection issues and other technical questions.
• Educate and train physicians, hospital personnel, and office staff through individual training, in-service programs, seminars, and outside symposiums.
• Assist the District Manager, Clinical Specialist Manager, and in-house training department with training new Clinical Specialists and sales representatives.
• Provide hospital staff with training and resources to enable them to train their own personnel.
• Complete required documentation and customer-service phone calls during or following cases.
• Update sales representatives about cases and immediately notify them of issues requiring follow-up.
• Represent Medtronic effectively to physicians and support staff regarding products, services, and support.
• Maintain current knowledge of CRDN, Medtronic programs, products, services, and competitive products.
• Maintain open and effective communication with district personnel, customers, and other Medtronic employees.
• Perform other related duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Global well-being program
• Incentive plans
• 401(k) plan with employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
• Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED