Coronary Senior Clinical Specialist - Tallahassee, FL

Medtronic•Tallahassee, FL

3d•Remote

About The Position

Medtronic is seeking a patient-centric clinical and sales support professional to provide technical, educational, and sales support for the Coronary business, with a heavy emphasis on CathWorks FFRangio. The specialist supports the district in meeting sales and customer-service objectives and serves as the first-line customer contact for daily operations at assigned accounts. The position supports implementation of the sales strategy and may have primary sales responsibility if no other sales representative is assigned to the business unit. This is a remote, field-based regional role. The employee must reside in the Tallahassee, Florida area and travel to multiple accounts throughout the region, with travel of up to 70% of the time. A valid driver's license and active vehicle insurance are required; the driving record will be reviewed. The role involves representing Medtronic during procedures, troubleshooting products, educating healthcare personnel, supporting cases, and coordinating with district and regional colleagues. The listed U.S. base salary is $100,000. The role is also eligible for a Sales Incentive Plan. Medtronic describes a range of benefits and compensation programs for eligible regular employees.

Requirements

High school diploma and at least 8 years of work experience in healthcare, field sales, or work involving complex mathematics, mechanical concepts, science, or computing; or an associate degree and at least 6 years of work experience; or a bachelor's degree and at least 4 years of experience.
Must reside within the Tallahassee, Florida area and be able to travel within the region.
Valid driver's license and active vehicle insurance policy; driving record is subject to review.
Ability to travel extensively and drive within the assigned territory.
Ability to communicate continuously verbally and in writing.
Ability to lift up to 40 pounds frequently with both hands.
Ability to sit, stand, and/or walk for eight or more hours per day.
Ability to wear 7–9 pounds of lead for extended periods while in the operating room.
Ability to use hands frequently to finger, handle, or feel objects, tools, or controls.
Ability to use a mobile phone, PC, keyboard, and mouse effectively.
Ability to bend, stoop, squat, and maintain balance frequently.
Close and distance vision, depth perception, and ability to adjust focus for travel and computer use.
Ability to work in environments involving eye protection, infectious disease, and radiation.
For bachelor's degrees earned outside the United States, the degree must satisfy the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

Relevant industry, healthcare, marketing, or medical education experience, particularly in awareness and education or medical project management.
Expertise with Microsoft Outlook, Excel, Word, and PowerPoint and system tracking.
Strong project management skills and experience coordinating and executing marketing programs.
Excellent interpersonal, written, and verbal communication skills.
Excellent work ethic.
Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
Excellent customer-service and problem-resolution skills.
Ability to build and maintain positive relationships with peers and colleagues across organizational levels.

Responsibilities

Provide technical, educational, and sales support to help the district meet Coronary sales and customer-service objectives, particularly for CathWorks FFRangio.
Assist with implementation of the sales strategy and support the regional strategy established by the National Sales Director.
Work with sales representatives and managers across business units to achieve business plans; assume primary sales responsibility when no sales representative is assigned, as determined by the Clinical Specialist Manager and National Sales Director.
Represent Medtronic during procedures and implants, providing troubleshooting and other technical assistance.
Receive technical inquiries by telephone and research solutions to product-selection issues and technical questions about Medtronic products.
Educate and train physicians, hospital personnel, and office staff on technical matters relating to products and pacing through individual training, in-service programs, seminars, and outside symposiums.
Assist the district manager, Clinical Specialist Manager, and in-house training department with training new Clinical Specialists and sales representatives.
Provide training and resources that enable hospital staff to train their own personnel.
Complete required documentation and customer-service calls during and after cases.
Update sales representatives about cases and immediately notify them of issues requiring follow-up.
Represent Medtronic effectively to physicians and support staff regarding products, services, and support.
Maintain current knowledge of CRDN, Medtronic programs, products and services, and competitive products.
Maintain effective communication with district personnel, customers, and other Medtronic employees.
Perform other related duties as assigned.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with the opportunity to earn incentive compensation for achieving or exceeding goals.
Health insurance, dental insurance, and vision insurance for eligible regular employees working 20 or more hours per week.
Health Savings Account and Healthcare Flexible Spending Account for eligible regular employees working 20 or more hours per week.
Life insurance and long-term disability leave for eligible regular employees working 20 or more hours per week.
Dependent daycare spending account and tuition assistance/reimbursement for eligible regular employees working 20 or more hours per week.
Simple Steps global well-being program for eligible regular employees working 20 or more hours per week.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off and paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan for Vice Presidents and above or subject to IRS earning minimums.