Copier Service Technician

DEX Imaging•Orlando, FL

18d

About The Position

DEX Imaging is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices. The role involves preventive maintenance, routine service calls, and installing, configuring, and testing equipment at customer locations. The technician provides onsite customer service and technical support, maintains accurate service records, communicates repair updates, and manages an assigned territory and service schedule. The position includes working independently while staying connected with a service team and continuing to learn office technology and manufacturer-specific procedures. DEX Imaging welcomes candidates with copier and printer servicing experience as well as people with transferable mechanical or technical experience from fields such as automotive repair, appliance repair, cable installation, HVAC, electronics, IT, or military technical work. The company describes a fast-paced environment with varied work and opportunities to develop technical and customer service skills into a long-term career.

Requirements

Mechanical aptitude and strong troubleshooting ability.
Customer service and communication skills.
Ability to work independently and manage time effectively.
Basic computer and networking knowledge.
Positive attitude and willingness to learn new equipment and technology.
Valid driver’s license and reliable transportation.

Nice To Haves

Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment.
Experience repairing copiers, printers, or multifunction devices.
Experience with Konica Minolta, HP, Sharp, Canon, or other office equipment brands.
Manufacturer training or industry technical certifications.
Automotive technician experience.
Appliance repair experience.
Cable or satellite installation experience.
HVAC, electrical, or electronics experience.
IT, computer, or networking support experience.
Military technical experience.
Transferable technical skills from other industries.

Responsibilities

Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
Perform preventive maintenance and complete routine service calls.
Install, configure, and test equipment at customer locations.
Provide customer service and technical support during onsite visits.
Maintain accurate service records and communicate repair updates clearly.
Manage an assigned territory and service schedule efficiently.
Work independently while staying connected to the service team.
Continue developing knowledge of office technology, equipment, and manufacturer-specific service procedures.