Copier Service Technician

DEX Imaging•Riverside, CA

18d•$24 - $27

About The Position

DEX Imaging is hiring a Field Service Technician to diagnose, troubleshoot, repair, maintain, install, configure, and test office technology equipment, including copiers, printers, and multifunction devices. The technician provides onsite customer service and technical support, maintains service records, communicates repair updates, manages an assigned territory and schedule, works independently with support from a service team, and continues learning office technology and manufacturer-specific procedures. Candidates may have experience servicing office equipment or transferable technical experience from fields such as automotive or appliance repair, cable installation, HVAC, electrical work, electronics, IT, networking, or military technical work. Manufacturer certifications and direct experience with Konica Minolta, HP, Sharp, Canon, or similar products are preferred but not required; training is available for the right candidate. DEX Imaging describes itself as a leading independent provider of office technology solutions, document management, and managed print services. The role offers pay of $24–$27, benefits, paid training and professional development, mileage reimbursement and travel compensation, career advancement opportunities, a supportive team culture, and company-provided tools and technology.

Requirements

Mechanical aptitude and strong troubleshooting ability.
Customer service and communication skills.
Ability to work independently and manage time effectively.
Basic computer and networking knowledge.
Positive attitude and willingness to learn new equipment and technology.
Valid driver’s license and reliable transportation.

Nice To Haves

Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment.
Copier, printer, or multifunction device repair experience.
Manufacturer training or industry technical certifications.
Automotive technician experience.
Appliance repair experience.
Cable or satellite installation experience.
HVAC, electrical, or electronics experience.
IT, computer, or networking support experience.
Military technical experience.

Responsibilities

Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
Perform preventive maintenance and routine service calls.
Install, configure, and test equipment at customer locations.
Provide customer service and technical support during onsite visits.
Maintain accurate service records and communicate repair updates.
Manage an assigned territory and service schedule efficiently.
Work independently while staying connected with the service team.
Continue developing knowledge of office technology, equipment, and manufacturer-specific service procedures.