Copier Service Technician
About The Position
DEX Imaging is seeking a Field Service Technician to diagnose, troubleshoot, repair, maintain, install, configure, and test copiers, printers, multifunction devices, and other office technology at customer locations. The role includes providing onsite customer service and technical support, keeping accurate service records, communicating repair updates, managing an assigned territory and schedule, and working independently while staying connected to the service team. The technician will continue building knowledge of office technology and manufacturer-specific service procedures. DEX Imaging is open to candidates with transferable technical or mechanical experience and offers training for the right person.
Requirements
- Mechanical aptitude and strong troubleshooting ability.
- Customer service and communication skills.
- Ability to work independently and manage time effectively.
- Basic computer and networking knowledge.
- Positive attitude and willingness to learn new equipment and technology.
- Valid driver’s license and reliable transportation.
Nice To Haves
- Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment.
- Copier, printer, or multifunction device repair experience.
- Manufacturer training or industry technical certifications.
- Automotive technician experience.
- Appliance repair experience.
- Cable or satellite installation experience.
- HVAC, electrical, or electronics experience.
- IT, computer, or networking support experience.
- Military technical experience.
- Transferable technical skills from other industries.
Responsibilities
- Diagnose, troubleshoot, and repair copiers, printers, multifunction devices, and other office technology equipment.
- Perform preventive maintenance and routine service calls.
- Install, configure, and test equipment at customer locations.
- Provide customer service and technical support during onsite visits.
- Maintain accurate service records and communicate repair updates clearly.
- Manage an assigned territory and service schedule efficiently.
- Work independently while staying connected to the service team.
- Develop knowledge of office technology, equipment, and manufacturer-specific service procedures.
Benefits
- Comprehensive benefits package.
- Paid training and ongoing professional development.
- Mileage reimbursement and travel compensation.
- Career advancement opportunities.
- Company-provided tools and technology.
- Supportive team culture.
- Salary range of $24–$27 per hour plus incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
