Copier Service Technician

DEX Imaging•Sacramento, CA

18d•$24 - $27

About The Position

DEX Imaging is hiring a Field Service Technician to diagnose, maintain, and repair office technology equipment, including copiers, printers, and multifunction devices. The role involves traveling to customer locations to install, configure, and test equipment, provide technical support, and deliver excellent customer service. Technicians manage an assigned territory and service schedule, maintain accurate service records, communicate repair updates, and work independently while staying connected with a supportive service team. Ongoing development of knowledge about office technology, equipment, and manufacturer-specific service procedures is part of the role. DEX Imaging is a provider of office technology solutions, document management, and managed print services. The company describes a fast-paced work environment with varied daily work and opportunities to develop technical skills and advance a long-term career. It offers paid training, professional development, mileage reimbursement, travel compensation, company-provided tools and technology, and a comprehensive benefits package. Compensation is listed as $24–$27, with no pay period specified.

Requirements

Mechanical aptitude and strong troubleshooting ability.
Customer service and communication skills.
Ability to work independently and manage time effectively.
Basic computer and networking knowledge.
Positive attitude and willingness to learn new equipment and technology.
Valid driver’s license and reliable transportation.

Nice To Haves

Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment.
Experience repairing copiers, printers, or multifunction devices.
Manufacturer training or industry technical certifications.
Transferable technical experience in automotive repair, appliance repair, cable or satellite installation, HVAC, electrical or electronics work, IT, computer or networking support, or military technical work.

Responsibilities

Diagnose, troubleshoot, and repair copiers, printers, and multifunction devices.
Perform preventive maintenance and complete routine service calls.
Install, configure, and test equipment at customer locations.
Provide customer service and technical support during onsite visits.
Maintain accurate service records and communicate repair updates clearly.
Manage an assigned territory and service schedule efficiently.
Work independently while remaining connected to the service team.
Continue developing knowledge of office technology, equipment, and manufacturer-specific service procedures.