Copier Service Technician

GFI Digital•Louisville, KY

13d

About The Position

GFI Digital is an office technology solutions provider offering managed IT and print solutions, networking, security, and unified communications. The Copier Service Technician installs, services, and repairs office equipment at customer sites. The role includes troubleshooting equipment, replacing components, managing a personal parts inventory, and meeting productivity standards. GFI provides classroom and on-the-job training, a competitive hourly wage, a performance-based monthly bonus program, and a company-provided vehicle, cellphone, and laptop.

Requirements

Mechanical and technical aptitude.
Excellent customer-facing skills and a positive attitude.
Valid driver’s license and clean driving record.
Precise attention to detail, strong organization, and a customer-focused attitude.
Highly self-motivated and directed; an ideal team player.
Ability to lift 50 pounds.

Responsibilities

Install, service, and repair a variety of office equipment onsite.
Travel to customer sites to troubleshoot equipment, repair it, and replace components as necessary.
Maintain, manage, and reconcile personal parts inventory.
Meet or exceed productivity standards for assigned products.
Understand and use problem escalation procedures.
Complete assigned online computer-based training.
Demonstrate technical skills for repair and service of designated equipment, including installation and customer training.
Attend scheduled training to acquire or increase knowledge of office equipment service and repair.