Coordinator

TJX•Sandusky, OH
•Onsite

About The Position

The Coordinator is responsible for executing receiving and merchandising standards, helping Associates process merchandise efficiently, and supporting teamwork. The role helps ensure an excellent customer experience through customer engagement, customer service, and a clean, organized store. The Coordinator orchestrates truck delivery and merchandise processing, trains and mentors Associates, monitors team productivity, and helps maintain backroom organization, merchandising standards, and safety. The position also supports store goals and programs, including credit and loyalty, shrink reduction, recycling, and hazardous waste compliance where applicable.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
  • Able to work effectively with peers and supervisors as a team player.
  • Capable of lifting heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • 1 year of retail experience and 6 months of leadership experience.

Responsibilities

  • Create a positive internal and external customer experience and role-model exceptional customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and reprioritize as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
  • Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs and support store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical, dental, and vision insurance for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts for those meeting service or hours requirements
  • Scholarship program
  • Adoption assistance
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