Coordinator, Social Media

Cleveland Cavaliers•Cleveland, OH

About The Position

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are "ready to bring your best" to the dynamic, high‑performance environment of the Cavs, Sirens, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you. JOB SUMMARY: Under the guidance of the team leader, the Social Media Coordinator will create, coordinate, and publish engaging content across the Cavs’ social media channels. This role will help develop compelling content from concept through execution, drive conversation and engagement around the Cavs brand and company-wide initiatives, and monitor trends across basketball, pop culture, and lifestyle. The Social Media Coordinator will also engage with fans, curate user-generated content, identify brand advocates, and support the Digital and Marketing Teams in developing, distributing, maintaining, and measuring content across owned channels. This role will help execute social content around key events, milestones, initiatives, and activations while contributing creative, original ideas that strengthen the Cavs’ social presence and grow our global fanbase. To be successful in the role, the ideal candidate will need to establish relationships with appropriate team personnel in various departments including Basketball Operations, Communications, Corporate Partnerships, Social Impact, Marketing and more across the organization. Travel may be required for this position. Flexible schedule required. Must be willing to work evenings, weekends and occasional Holidays based on games and events.

Requirements

Bachelor’s degree in communications, marketing, social media or related field.
Minimum 1-2 years of Digital Media experience for a fast-paced sports or entertainment organization.
Very strong familiarity with the monitoring and analytics functions of Meta Business Suite, Blinkfire, etc.
Must be able to work flexible hours including weekends, evenings and game nights as assigned.
Experience using Adobe Creative Suite (Photoshop, InDesign, Illustrator, etc.).
Must have a strong visual eye for graphic creation and photo selection.
Desire to seize opportunities and take initiative without needing to be told.
Attention to detail without compromising speed in execution.
Ability to communicate effectively with multiple audiences.
Must be organized, highly motivated and team oriented.
Maturity, professionalism, and a strong work ethic are essential.

Nice To Haves

Sports experience is preferred (pro, minor or college).
Ability to operate a DSLR camera is plus.
Photo editing knowledge is also a plus.
A passion for basketball is preferred.

Responsibilities

Assist in the execution of day-to-day content development and posts on the team’s primary social channels.
Manage and maintain social media monitoring and analytics systems to track engagement and results, creating reports on the effectiveness of campaigns.
Research and explore best-in-class ways to bring storytelling opportunities to life on our social platforms through smart, authentic, and witty visual and written storytelling.
Monitor and appropriately engage communication with fans and other accounts across all social media platforms in real-time, maintaining ability to report back on fan sentiment at any given moment.
Play a significant role in the organization of our social media content calendar.
Contribute to digital, marketing, and creative brainstorming sessions.
Maintain the Cleveland Cavaliers brand elements and tone always.
Other duties as assigned.