Coordinator Service Systems
Freeman•Dallas, TX
•Onsite
About The Position
The Coordinator – Service / Systems is responsible for initially diagnosing damaged equipment and coordinating all aspects of its repair through the company’s vendor network. The role requires a broad understanding of audio-visual equipment and strong attention to detail and record keeping. The position supports the AV Production team and is based in Dallas, Texas, following an in-person, full-time in-office and/or show-site schedule.
Requirements
- High school diploma or equivalent, with relevant work experience.
Nice To Haves
- Trade school certificate in electronics repair.
Responsibilities
- Manage repair records and service tickets daily.
- Perform initial evaluations of damaged equipment.
- Determine the appropriate service level needed to repair equipment.
- Coordinate third-party repair efforts with outside vendors.
- Execute preventative maintenance on assigned assets daily.
- Oversee repair parts and supply inventory daily.
- Collaborate on and advance innovations in quality-control tooling, practices, and execution.
- Assist with training and development of warehouse staff.
- Ensure sound safety and risk policies and procedures in assigned areas.
- Provide recommendations on capital expenditure and planning.
- Promote teamwork and communication across warehouse operations.
- Assist other departments as needed.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Tuition reimbursement
- Paid parental leave
- Life, accident, and disability insurance
- Retirement plan with company match
- Paid time off
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
