Coordinator RO Business Operations
About The Position
The Business Management Coordinator processes Resort Operations and Club invoices, manages the invoice mailbox, and partners with Finance and operational teams to support timely processing, issue resolution, and payment execution. The role conducts accounts payable research, identifies process improvement opportunities to enhance efficiency and accuracy, and serves as a key contact for Business Management, Resort Operations, and Club teams. The Coordinator supports internal partners, responds to requests professionally and promptly, and helps execute business initiatives. The position also supports Club invoicing, month-end close activities, financial reconciliations, reporting, document processing, and cross-functional initiatives. It handles sensitive information and tracks tasks, projects, timelines, dependencies, risks, and milestones.
Requirements
- Ability to manage end-to-end invoice processing accurately and with attention to detail.
- Strong customer service orientation and communication skills.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
- Working knowledge of basic accounting principles, including P&L statements, accruals, and journal entries.
- Ability to support month-end close activities and financial reconciliations.
- Strong analytical skills, including the ability to identify discrepancies and partner with Finance and Accounting teams to resolve issues.
- 3–5 years of related experience.
Responsibilities
- Support Club invoicing operations by tracking invoice workflows, resolving discrepancies, partnering with stakeholders to ensure billing accuracy, and maintaining visibility through reporting.
- Assist Finance and Accounting with month-end close activities, including P&L reconciliation, journal entry preparation, accrual submission and tracking, and variance analysis; align financial results with operational activity.
- Investigate discrepancies, gather supporting documentation, and ensure timely submission of deliverables.
- Track, monitor, and prioritize tasks, projects, and initiatives with multiple stakeholders; maintain visibility into timelines, dependencies, and risks; and handle sensitive and confidential information.
- Process documents for supporting teams, including SPIFs, STI, and target memos, by gathering data, securing approvals, and tracking items through completion.
- Perform administrative and operational duties, including reporting, communications, and documentation management, and identify opportunities to streamline processes and improve workflows.
- Support key initiatives by maintaining operational reporting, tracking performance metrics, coordinating alignment across cross-functional partners, monitoring progress against milestones, and escalating risks or gaps as needed.
- Process Resort Operations and Club invoices, manage the invoice mailbox, conduct accounts payable research, and partner with Finance and operational teams on timely processing, issue resolution, and payment execution.
- Perform other duties as assigned.
Benefits
- Recognition programs and rewards.
- Medical, dental, and vision insurance.
- Go Hilton worldwide hotel travel discounts.
- Perks at Work employee pricing platform.
- Employee Assistance Program supporting physical and mental well-being.
- Paid vacation time and paid sick days.
- 401(k) program with company match.
- Tuition reimbursement programs.
- Learning and advancement opportunities.
- Paid Time Off program.
- Extraordinary travel benefits.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
