Coordinator, Residential Community

Alcorn State University•Lorman, MS

About The Position

The Coordinator, Residential Community supervises and trains residential community staff in operational procedures, crisis management, health and safety issues, and residential community standards. The role promotes a safe and comfortable living environment and enforces Residential Life and University policies, rules, and regulations. The coordinator reports incidents, injuries, illnesses, and policy violations to the Housing Office; conducts building inspections; and reports damage through established forms. The position plans and facilitates activities that help residents grow and connect, coordinates cleaning and repairs with maintenance and custodial supervisors, and provides lock-out and emergency assistance. It maintains accurate room rosters and condition reports and ensures proper procedures are followed for resident check-ins, room changes, and move-outs. The coordinator conducts new resident orientation, advises students of their due-process rights under the University’s Judicial Review Process, refers students to campus resources, and represents residential community students at administrative staff meetings. Other related duties may be assigned.

Requirements

Bachelor’s degree in a related or applicable field.
Two years of experience in Residence Life or Student Affairs.
Knowledge of residence housing best practices and procedures.
Excellent customer service skills.
Good computer skills.
Good supervisory skills.
Strong verbal, written, and interpersonal communication skills.
Self-motivated.
Ability to effectively deliver housing services to a diverse student population.
Ability to resolve conflict and solve problems.
Ability to adhere to deadlines.

Responsibilities

Supervise and train residential community staff in operational procedures, crisis management, health and safety issues, and community standards.
Promote a safe and comfortable living environment for residents.
Enforce Residential Life and University policies, rules, and regulations in the residential community.
Report incidents, injuries, illnesses, and policy violations to the Housing Office.
Conduct daily and weekly building inspections and report damages using established forms.
Plan and facilitate activities that help residents grow and connect.
Coordinate cleaning and repairs with maintenance and custodial supervisors.
Provide lock-out and emergency assistance to residents.
Maintain current and accurate room rosters and condition reports for each resident.
Ensure proper procedures are followed when residents check in, change rooms, or move out.
Conduct new resident orientation and advise students of their right to due process under the University’s Judicial Review Process.
Refer students to campus resources, including the Counseling Center and Academic Center.
Represent residential community students at administrative staff meetings and provide student input.
Perform other related duties as assigned.