Coordinator-Patient Registration &Revenue Services

Henry Ford Health•Jackson, MI

About The Position

The Coordinator directs and coordinates patient registration, scheduling, insurance verification, billing, collections, cash posting, and payer compliance activities. The role helps maintain the integrity of hospital accounts receivable while ensuring a positive patient experience and protecting patient privacy. The Coordinator also supports leadership in interviewing, orienting, and training new employees, and provides team members with constructive coaching and feedback to improve performance.

Requirements

High school diploma or G.E.D. equivalent.
Three years of experience in patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
Strong computer skills and working knowledge of Microsoft Office products.

Nice To Haves

Associate degree.
Experience as a Patient Service Representative.

Responsibilities

Direct and coordinate patient registration, scheduling, and insurance verification processes.
Oversee billing, collections, cash posting, and payer compliance activities.
Assist leadership with interviewing, orienting, and training new employees.
Provide constructive coaching and feedback to team members to enhance performance.
Protect the integrity of hospital accounts receivable while respecting patient privacy.