Coordinator-Patient Registration & Revenue Services

Henry Ford Health•Macomb Township, MI

5d•Onsite

About The Position

This position is located at 23 Mile Road in Macomb Township and works the afternoon shift, 3:00 p.m. to 11:30 p.m. The Coordinator directs and coordinates patient registration activities, ensuring accurate scheduling, registration, insurance verification, billing, and collections. The role helps protect the integrity of hospital accounts receivable while maintaining patient privacy. The Coordinator also supports leadership in hiring, training, and coaching team members to deliver excellent patient services.

Requirements

High school diploma or G.E.D. equivalent.
Three years of experience in patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
Strong computer skills and working knowledge of Microsoft Office products.

Nice To Haves

Associate degree.
Experience as a Patient Service Representative.

Responsibilities

Direct and coordinate patient registration activities to ensure prompt and accurate scheduling and registration.
Verify insurance eligibility and manage billing, collections, and cash posting processes.
Ensure compliance with payer requirements and protect the integrity of hospital accounts receivable.
Assist leadership in interviewing, orienting, and training new employees.
Provide constructive coaching and feedback to team members to foster a positive and productive work environment.