Patient Registration

Fairview Health Services • Minneapolis, MN

5h • Onsite

About The Position

Fairview is an award-winning nonprofit health care system with more than 35,000 employees, based in Minneapolis and operating clinics, hospitals, and facilities throughout Minnesota. It serves patients from a variety of backgrounds and is committed to high-value health, superior outcomes, and an exceptional experience at a lower cost of care. Its care delivery innovations include trauma-informed and integrative care, HUB sites with co-located and integrated behavioral health care, EmPATH units, and Recovery Services.

The Patient Registration role welcomes patients to the clinic and verifies, registers, and schedules them accurately and efficiently. The position verifies insurance and demographic information, reviews and maintains patient accounts, and secures financial arrangements for self-pay balances before and during appointments. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., at the Institute for the Developing Brain Clinic in Minneapolis, Minnesota.

Requirements

• High school graduate or equivalent.
• Completion of a medical terminology course or equivalent experience and education.

Responsibilities

• Register patients and verify insurance and demographic information according to established guidelines.
• Verify insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Inform patients about insurance copays or the self-pay policy and document this information in patient accounts for front desk staff.
• Monitor patient account balances and inform patients of outstanding balances to ensure appropriate financial arrangements.
• Research and facilitate patients’ questions and concerns according to established guidelines and procedures.
• Maintain knowledge of and comply with relevant laws, regulations, policies, procedures, and standards.
• Participate in creating and implementing improvements.
• Occasionally answer incoming calls from patients or internal team members to assist in patient care.
• Schedule appointments with the specified clinician according to scheduling guidelines, patient needs, and clinician availability.

Benefits

• Medical, dental, and vision plans
• Life insurance
• Short-term and long-term disability insurance
• Paid time off (PTO)
• Sick and Safe Time
• Tuition reimbursement
• Retirement benefits
• Early access to earned wages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED