Patient Registration

Fairview Health Services • Edina, MN

7h • Onsite

About The Position

Fairview has an immediate opening for a Patient Registration Representative in its Primary Care, ADS, Sports Medicine and Urgent Care Clinic in Edina, Minnesota. This is a benefits-eligible 0.8 FTE position, equivalent to 64 hours per two-week pay period. The schedule is Monday through Friday, 2:30 p.m. to 8 p.m., and every other Saturday, 8:30 a.m. to 5 p.m.

As the first point of contact for patients and visitors, the representative helps create a welcoming experience while ensuring accurate and efficient registration, scheduling, and financial processes. The role includes greeting patients, registering and scheduling them, verifying insurance and demographic information, maintaining patient accounts, and arranging payment for self-pay balances before and during appointments.

Requirements

• High school graduate or equivalent.
• Completion of a medical terminology course, or equivalent experience and education.

Responsibilities

• Registers patients and verifies insurance and demographic information according to established guidelines.
• Verifies insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients about insurance copays or self-pay policies and documents the information in patient accounts for front desk staff.
• Monitors patient account balances and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and addresses patient questions and concerns according to established guidelines and procedures.
• Maintains knowledge of and complies with relevant laws, regulations, policies, procedures, and standards.
• Participates in creating and implementing improvements.
• May occasionally answer incoming calls from patients or internal team members to assist with patient care.
• Schedules appointments with the specified clinician according to scheduling guidelines, patient needs, and clinician availability.
• Greets and welcomes patients into the clinic.
• Reviews and maintains patient accounts and secures financial arrangements for self-pay balances before and during appointments.

Benefits

• Medical insurance
• Dental insurance
• Vision plans
• Life insurance
• Short-term and long-term disability insurance
• Paid time off (PTO)
• Sick and Safe Time
• Tuition reimbursement
• Retirement benefits
• Early access to earned wages

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED