Coordinator of Quality Outcomes (CQO)

ViaQuest • Lafayette, IN

9d • $51,000 - $52,036

About The Position

ViaQuest Community Solutions provides support and services to people with developmental disabilities in their homes. The Coordinator of Quality Outcomes (also listed as Program Director) manages the overall system of supports and services provided to individuals served, coordinates personnel and service delivery, and oversees program finances. The role supervises Team Leaders and helps ensure individuals’ service teams communicate effectively, appointments are scheduled and tracked, documentation is completed and filed appropriately, and regulatory requirements are met at all sites. The position is full-time and includes an on-call rotation. The stated annual salary is $51,000–$52,036.

Requirements

• Understand and accept people with various lifestyles and values.
• Bachelor’s degree or a minimum of 8–10 years of relevant work experience.
• Three years of increasing management and supervisory experience coordinating residential programs for people with developmental disabilities.
• Good driving record, valid driver’s license, current and unexpired auto insurance, and reliable transportation.
• Willingness and ability to participate on a multidisciplinary self-directed team.
• Empathy for people supported.
• Ability to pass a criminal background check.

Responsibilities

• Manage the overall system of supports and services provided to individuals served.
• Manage personnel and coordinate service delivery.
• Ensure individuals’ service teams operate and communicate effectively.
• Provide financial oversight of the program.
• Supervise Team Leaders.
• Ensure Team Leaders have the tools needed to schedule and track medical, dental, counseling, psychiatric, and other relevant appointments.
• Ensure documentation is completed, forwarded, and filed appropriately.
• Ensure regulatory requirements are consistently achieved at all sites.

Benefits

• Paid training.
• Full-time employee benefit package, including medical, vision, dental, disability, and life insurance, and a 401(k).
• Paid time off.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager