Outcomes Coordinator

Lexington Medical Center • West Columbia, SC

3d

About The Position

The Outcomes Coordinator guides efforts to assess and improve performance and coordinates the use of measurement data to monitor, document, and improve the quality of care and services at Lexington Medical Center. The role assists with evaluating, analyzing, maintaining, and developing EPIC electronic health record system functionality to meet clinical objectives, including project plan development and tracking and workflow analysis. The coordinator is responsible for data integrity and follows established processes to maintain it. The position serves as an expert on DNV, South Carolina DHEC, and other disease-specific regulatory requirements and actively supports compliance with applicable standards.

The coordinator facilitates quality, cost-effective patient care and desired outcomes by coordinating data collection and analysis for performance improvement. The role supports integrated performance measurement, regulatory readiness, development and evaluation of care programs and guidelines, staff education, and, as requested, clinical study design and research related to care of the ACS patient. The position works collaboratively with administration, IT, and clinical care teams and contributes to ongoing performance improvement and clinical information system activities.

Requirements

• Bachelor of Science in Nursing.
• Candidates pursuing an ADN-to-MSN pathway may be considered if the educational institution verifies completion of all BSN curriculum and the candidate completes the MSN within one year of employment or transfer to the role.
• At least five years of experience as a registered nurse, including at least two years in utilization review, quality assurance, or case management and two years in a leadership role.
• Current Registered Nurse license from the South Carolina State Board of Nursing.
• At least 25 hours per year of continuing education for professional development and maintenance of current knowledge in outcomes management and related fields.

Responsibilities

• Coordinate data collection and analysis for performance improvement activities to support quality, cost-effective patient care and desired outcomes.
• Integrate and coordinate performance improvement measurement activities to reduce duplication and support a comprehensive, patient population-focused strategy.
• Coordinate continuous readiness activities for DNV and other regulatory requirements in assigned areas.
• Participate in developing, implementing, evaluating, and revising programs, protocols, teaching plans, and care guidelines for identified patient populations.
• Provide educational offerings that support the professional development of others, including education on PDCA, performance improvement, and DNV requirements.
• As requested, design clinical studies using knowledge of research design and statistical methods, and participate in ongoing research related to care of the ACS patient.
• Perform statistical analysis, summarize findings, prepare reports, and communicate results through presentations tailored to different audiences.
• Implement data collection systems that maximize use of existing databases and minimize manual data collection.
• Use nationally developed practice guidelines, benchmarks, and research-based recommendations to select process and outcome indicators for measurement.
• Participate in data collection; evaluate and recommend improvements to collection methods and accuracy; and work with clinical areas to coordinate and improve data collection.
• Participate on CQI teams, task forces, and committees, and facilitate or lead teams using CQI tools and methods.
• Develop and maintain accessible, efficient, and retrievable performance measurement data collection systems and processes.
• Support change management as a change agent.
• Collaborate and communicate with administration, IT, and clinical care teams in planning, developing, evaluating, and maintaining Clinical Information Systems.
• Maintain awareness of the health care environment and information systems technology to build professional skills.
• Complete at least 25 hours of continuing education annually for professional development and current knowledge of outcomes management and related fields.
• Perform other duties as assigned.

Benefits

• Day-one medical, dental, and life insurance benefits.
• Health care and dependent care flexible spending accounts (FSAs).
• 403(b) match plan enrollment from day one, with dollar-for-dollar matching up to 6%.
• Employer-paid life insurance equal to one times salary.
• Optional supplemental life insurance with low-cost premiums, up to three times salary.
• Employer-paid short-term and long-term disability coverage for full-time employees after 90 days of eligible employment.
• Adoption assistance.
• Tuition reimbursement.
• Student loan forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level