Coordinator of Enrollment and Student Success

Wilkes University•Wilkes-Barre, PA

About The Position

Wilkes University seeks a Coordinator of Enrollment and Student Success for the Nesbitt School of Pharmacy (NSoP). The role supports the school’s mission by helping recruit a highly qualified applicant pool and advancing student success initiatives. Working as part of the NSoP enrollment and student success team, the coordinator helps execute recruitment events, admissions activities, and student success initiatives for the Pre-Pharmacy Guaranteed Seat (PPGS) and Doctor of Pharmacy (Pharm.D.) programs. The coordinator represents the NSoP to prospective students, supports applicants through matriculation, and advises student pharmacists as they navigate transitions, personal challenges, or academic difficulty. The position also coordinates student-support programs and school events, maintains and reports data, manages related budgets, and provides executive administrative support to the Associate Dean of Enrollment and Student Success. The coordinator reports to the Associate Dean of Enrollment and Student Success. This is a full-time, twelve-month position. A bachelor’s degree and at least three years of professional work experience are required; higher education experience is preferred. The role requires strong organizational, communication, critical-thinking, technology, confidentiality, and teamwork skills. Occasional evening and weekend work and occasional travel to off-campus recruitment events are expected. A valid driver’s license, access to an automobile, and safe driving practices are required. Approved business-related travel expenses are provided, but the employee must have reliable transportation. Salary is commensurate with qualifications and experience. Wilkes University is an independent comprehensive university in Wilkes-Barre, Pennsylvania. Employment is contingent upon a thorough background screening. Additional clearances, including FBI fingerprinting and Pennsylvania criminal and child abuse clearances, are required for positions involving regular, unsupervised contact with minors.

Requirements

Bachelor’s degree.
Minimum of three years of professional work experience.
Excellent communication skills.
Ability to organize work, prioritize multiple high-priority tasks, meet deadlines, and maintain attention to detail and accuracy.
Ability to work independently on assigned tasks and contribute effectively as a team member.
Ability to handle confidential information with discretion and professionalism.
Strong critical-thinking skills, including interpreting and applying information and problem solving.
Proficiency with technology and ability to adapt to learning new programs.
Flexibility to work occasional evenings and weekends.
Occasional travel to off-campus recruitment events is required.
Valid driver’s license, access to an automobile, safe driving practices, and reliable transportation.

Nice To Haves

Experience in higher education.

Responsibilities

Represent the NSoP to candidates for the PPGS and Pharm.D. programs.
Assist with recruitment, enrollment, and marketing activities for the PPGS and Pharm.D. programs.
Collaborate with Marketing Communications, Admissions and Financial Aid, the Office of the Registrar, and other departments.
Collect, organize, and maintain academic and non-academic data.
Prepare, distribute, and collect enrollment and academic documentation, including academic status records, admission letters, applications, contracts, and transcripts.
Report data for required ACPE accreditation surveys and reports on pharmacy education standards.
Guide PPGS and Pharm.D. applicants through matriculation into the professional program.
Advise student pharmacists and support their development through transitions into the Pharm.D. program, personal transitions, academic difficulty, and academic support plans.
Lead the selection, training, and support of First-Year Student Pharmacist Peer Mentors.
Contribute to programs that promote engagement and a sense of belonging.
Create and/or distribute resources that support student success.
Monitor key metrics related to student success, well-being, and belonging.
Plan and coordinate logistics for NSoP-sponsored events, including the Hooding Ceremony, White Coat Ceremony, professional interviews, orientations, and camps.
Manage the budget for scholarships and enrollment and student success-sponsored events.
Provide executive administrative support to the Associate Dean of Enrollment and Student Success.