Coordinator of Enrollment and Student Success

Wilkes University•Wilkes-Barre, PA

About The Position

Wilkes University’s Nesbitt School of Pharmacy (NSoP) seeks a Coordinator of Enrollment and Student Success to support recruitment of highly qualified applicants and student success initiatives. The position works as part of the NSoP enrollment and student success team to execute recruitment events, admissions, and student success programs for the Pre-Pharmacy Guaranteed Seat (PPGS) and Doctor of Pharmacy (Pharm.D.) programs. The NSoP is accredited by the Accreditation Council for Pharmacy Education (ACPE). The Coordinator represents the NSoP to prospective students; supports recruitment, enrollment, and marketing; collaborates with university departments; manages academic and non-academic data and documentation; and contributes to ACPE reporting. The role guides applicants through matriculation and advises student pharmacists through program and personal transitions, academic difficulties, and academic support plans. It also supports peer mentors, student engagement and belonging, sponsored events, and related budgets, while providing executive administrative support to the Associate Dean of Enrollment and Student Success. This is a full-time, twelve-month position reporting to the Associate Dean of Enrollment and Student Success in the NSoP. Occasional evening and weekend work and occasional travel to off-campus recruitment events are expected. A valid driver’s license, access to an automobile, and safe driving practices are required. Approved business-related travel expenses are provided, and the candidate must have reliable transportation. Salary is commensurate with qualifications and experience.

Requirements

Bachelor’s degree.
At least three years of professional work experience.
Strong organizational skills and ability to prioritize multiple high-priority tasks, meet deadlines, and maintain attention to detail and accuracy.
Ability to work independently on assigned tasks and contribute effectively as a team member.
Excellent communication skills.
Ability to handle confidential information with discretion and professionalism.
Strong critical thinking, including interpretation and application of information and problem solving.
Proficiency with technology and ability to adapt to new programs.
Flexibility to work occasional evenings and weekends.
Ability to travel occasionally to off-campus recruitment events.
Valid driver’s license, access to an automobile, safe driving practices, and reliable transportation.

Nice To Haves

Experience in higher education is preferred.

Responsibilities

Represent the NSoP to candidates for the PPGS and Pharm.D. programs.
Assist with recruitment, enrollment, and marketing activities for the PPGS and Pharm.D. programs.
Collaborate with Marketing Communications, Admissions and Financial Aid, the Office of the Registrar, and other departments.
Collect, organize, and maintain academic and non-academic data.
Prepare, distribute, and collect enrollment and academic documentation, including academic status records, admission letters, applications, contracts, and transcripts.
Report data for required ACPE accreditation surveys and reports on pharmacy education standards.
Guide PPGS and Pharm.D. applicants through matriculation into the professional program.
Advise student pharmacists and support their development through transitions into the Pharm.D. program, personal transitions, academic difficulty, and academic support plans.
Lead the selection, training, and support of First-Year Student Pharmacist Peer Mentors.
Contribute to programs that promote engagement and belonging; create or distribute student-success resources; and monitor metrics related to student success, well-being, and belonging.
Plan and coordinate logistics for NSoP-sponsored events, including the Hooding Ceremony, White Coat Ceremony, professional interviews, orientations, and camps.
Manage budgets related to scholarships and enrollment and student success events.
Provide executive administrative support for the Associate Dean of Enrollment and Student Success.