Coordinator - Medical Practice Operations

Trinity Health • Columbus, OH

21h • Onsite

About The Position

The Coordinator Medical Practice – Operations plans, organizes, and directs daily patient flow under the direction of the provider, Manager, and RN Clinical Lead. The role operates in accordance with the organization’s mission, guiding behaviors, standards, policies, procedures, and guidelines. The position is based at 4310 Clime Road B, Columbus, Ohio 43228, with hours of 7:30 a.m. to 4:40 p.m.

Requirements

• High school diploma.
• Two years of practice experience required.
• Current working knowledge of the importance of coordinating business office and clinical care areas.
• Demonstrated project management skills and ability to handle multiple projects.
• Strong organizational skills; highly motivated and self-directed; attentive to detail.

Nice To Haves

• Bachelor’s degree preferred.
• Experience leading staff preferred.

Responsibilities

• Assist with patient inquiries and concerns regarding medical care, medication instructions, and prescription call-ins promptly, courteously, and efficiently.
• Interview, evaluate, train, and support office staff in conjunction with the Manager.
• Create and maintain staffing schedules.
• Coordinate office activities and functions to support smooth patient flow.
• Implement policies, processes, and procedures via the Manager.
• Demonstrate a positive customer service attitude and behavior.
• Recommend continuous process improvements.
• Review reports and escalate concerns to the Manager.

Benefits

• Medical, dental, and vision coverage starting on day one.
• Retirement savings account with employer match starting on day one.
• Generous paid time off programs.
• Employee recognition programs.
• Tuition and professional development reimbursement starting on day one.
• RN to BSN tuition fully paid at Mount Carmel’s College of Nursing.
• Relocation assistance, subject to geographic and position restrictions.
• Employee Referral Rewards program.
• DailyPay for eligible colleagues.
• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED