Coordinator Leave Management

AirReps•WALLER, TX

About The Position

The Leave Management Coordinator assists with administering employee entitlements under the Family and Medical Leave Act (FMLA), as well as the company’s Personal Leave of Absence (PLOA), Medical Leave of Absence (MLOA), and other assigned time-off programs. The role works under established procedures and close supervision, with well-defined instructions, and reports to the Supervisor, HR. The coordinator manages leave administration from initiation through return to work, serves as a liaison among employees, location management, HR, and the third-party administrator (TPA), and maintains accurate, compliant leave records. The role communicates leave documentation and notice requirements, responds to requests in a timely and professional manner, and keeps employees and internal partners informed throughout the leave process. The coordinator administers leave in accordance with applicable company policies and federal, state, and local laws, including FMLA and ADA requirements. They advise managers and employees on how leave interacts with paid time off, workers’ compensation, and short- and long-term disability benefits, and help employees understand company benefits during leave or disability events. The position also supports other HR and administrative functions, manages the Remedy ticket system, and performs additional duties and projects as assigned. The company provides equal employment opportunity to employees and applicants without regard to protected characteristics and will comply with applicable federal and state disability regulations. The employee must be able to perform essential responsibilities with or without reasonable accommodations and wear required PPE in designated manufacturing areas.

Requirements

  • High school diploma or GED equivalent.
  • At least 2 years of experience; experience in a high-volume manufacturing environment is preferred.
  • Effective verbal and written communication skills.
  • Proficient computer skills, including Microsoft Excel, Outlook, Word, and PowerPoint.
  • Experience with HRIS systems or platforms.
  • Strong attention to detail and accuracy, including when handling confidential and sensitive information.
  • Good judgment and problem-solving skills.
  • Effective organizational, time-management, and prioritization skills; ability to handle a heavy workload.
  • Ability to work independently in a fast-paced environment with changing priorities.
  • Strong mathematical, technical, and analytical skills.
  • Ability to adapt procedures, processes, and tools to role requirements.
  • Ability to work a flexible schedule when necessary and willingness to take on additional responsibilities.
  • Ability to perform essential responsibilities with or without reasonable accommodations.
  • Ability to wear required PPE in designated manufacturing areas.

Nice To Haves

  • Leave administration experience in a large company is highly preferred.
  • Additional training or education is a plus.
  • Experience in a high-volume manufacturing environment is preferred.

Responsibilities

  • Manage employee leaves from initiation, including communicating responsibilities and expectations.
  • Act as a liaison among location management, the HR team, the TPA, and employees.
  • Administer leave in accordance with FMLA, ADA, and other applicable federal, state, and local laws; stay current on changes and implement them as required.
  • Communicate with employees about documentation and notice requirements.
  • Administer other company time-off programs as assigned, consistent with company policies and applicable laws.
  • Create and maintain accurate, compliant leave tracking and records.
  • Maintain reasonable communication with employees and internal partners throughout leave and as needed to facilitate a smooth, timely return.
  • Respond professionally and promptly to information requests from the TPA, employees, and internal partners, escalating correspondence when appropriate.
  • Advise managers and employees about interactions between leave laws and paid time off, workers’ compensation, and short- and long-term disability benefits.
  • Maintain understanding of company benefits and leave policies to help employees understand their benefits during leave or disability.
  • Support other HR functions and administrative areas, including Shared Services.
  • Manage the Remedy ticket system.
  • Perform other duties and additional projects as assigned to support business needs.
  • Work outside standard office hours as needed and wear required PPE in designated manufacturing areas.
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