Coordinator Leave Management

Daikin•Waller, TX

About The Position

The Leave Management Coordinator assists with administering employee leave provisions under the Family and Medical Leave Act (FMLA), as well as Daikin’s Personal Leave of Absence (PLOA), Medical Leave of Absence (MLOA), and other assigned time-off programs. The role manages leaves from their beginning through employees’ return, serving as a liaison among employees, location management, the HR team, and the third-party administrator (TPA). It administers leave in accordance with applicable laws and company policies, maintains compliant records, communicates requirements and updates, and advises employees and managers on how leave interacts with benefits and other programs. The position works under close supervision and within established procedures and well-defined instructions. It also supports other HR and administrative functions, including Shared Services, and is responsible for the Remedy ticket system. The coordinator may take on other duties and projects to support business needs. The role may require a flexible schedule, work outside standard office hours, and wearing required personal protective equipment in designated manufacturing areas.

Requirements

High school diploma or GED equivalent.
At least 2 years of experience; experience in a high-volume manufacturing environment is preferred.
Effective verbal and written communication skills.
Proficient computer skills, including Microsoft Excel, Outlook, Word, and PowerPoint.
Experience with HRIS systems or platforms.
Ability to focus and maintain a high level of attention to detail and information accuracy.
Good judgment and problem-solving skills.
Effective organizational, time-management, and priority-setting skills.
Ability to work independently in a fast-paced environment with changing priorities.
Demonstrated ability to handle confidential and sensitive information.
Strong mathematical, technical, and analytical skills.
Ability to handle a heavy workload and prioritize tasks.
Ability and willingness to take on additional responsibilities.
Ability to work a flexible schedule and outside standard office hours as needed.
Ability to perform essential responsibilities with or without reasonable accommodations.
Must wear required PPE in designated manufacturing areas.

Nice To Haves

Leave administration experience in a large company is highly preferred.
Additional training or education is a plus.

Responsibilities

Manage employee leaves from the beginning of the process, explaining responsibilities and expectations.
Act as a liaison between location management, the HR team, the TPA, and employees.
Administer leave in accordance with FMLA, ADA, other applicable federal, state, and local laws, and company policies; keep current with changes and implement them as required.
Communicate documentation and notice requirements to employees.
Administer other company time-off programs as assigned, in accordance with company policies and applicable laws.
Create and maintain accurate, compliant leave tracking and records.
Maintain reasonable communication with employees and internal partners throughout leave and as needed to support a smooth, timely return to work.
Respond promptly and professionally to information requests from the TPA, employees, and internal partners, escalating correspondence when appropriate.
Advise managers and employees on how leave laws interact with paid time off, workers’ compensation, short-term disability, and long-term disability benefits.
Maintain an understanding of company benefits and leave policies to help employees understand benefits during leave or disability.
Support other HR and administrative functions, such as Shared Services.
Manage the Remedy ticket system.
Perform other assigned duties and additional projects to support ongoing business needs.