Leave Management Sr Specialist

Philip Morris International U.S.•Aurora, CO

2d•$96,800 - $121,000•Hybrid

About The Position

The Leave Management Sr. Specialist provides administrative and employee support for leave of absence (LOA) and accommodation requests for union and salaried employees. The role advises employees and managers on leave policies, coordinates benefits, supports HR and payroll processes, manages communications, and tracks cases. The specialist administers disability and leave programs, manages leave cases and claims, coordinates return-to-work activities, and ensures accurate pay and benefits coverage while employees are on leave. The role maintains records and reporting across HRIS, payroll, and vendor systems; supports regulatory compliance and workplace accommodations; and provides timely, confidential guidance on LOA inquiries. The specialist also stays current on regulations and best practices and recommends improvements to leave programs and processes.

Requirements

2+ years of experience in leave administration, disability claims, and ADA accommodations.
Experience with benefits administration, payroll, and HRIS systems.
Strong analytical, organizational, and problem-solving skills with attention to detail.
Excellent written, verbal, and interpersonal communication skills.
Ability to manage multiple priorities, build trust, and handle sensitive situations professionally.
Strong project management, adaptability, collaboration, and independent judgment.
Ability to research and recommend enhancements to leave programs.
Legally authorized to work in the U.S.

Nice To Haves

Bachelor’s degree preferred.
CDMS or CCM certification preferred.
Willingness to obtain CLMS or Case Management Certification within the first year.

Responsibilities

Administer disability and leave programs by interpreting policies, coordinating with workers’ compensation and ADA processes, and partnering with employees, managers, and vendors.
Manage leave cases, monitor claims, facilitate disability transitions, and coordinate return-to-work activities.
Ensure accurate pay and benefits coverage for employees on leave.
Maintain leave records and reporting through HRIS, payroll, and vendor systems.
Support compliance with FMLA, ADA, ADAAA, ERISA, COBRA, HIPAA, FLSA, and DOL regulations.
Support workplace accommodations and document the interactive process.
Build strong relationships with P&C, benefits teams, managers, employees, and vendors.
Provide timely guidance and exceptional customer service on LOA inquiries.
Maintain confidentiality of medical information and comply with privacy requirements.
Stay current on LOA regulations and industry best practices.
Recommend improvements to leave programs and processes.