Leave Specialist

Parsons Corporation•USA OH (Virtual Office), OH

2d•$27 - $47

About The Position

Parsons is seeking a Leave Specialist to support employees requesting time away from work. The role administers leave and disability processes, coordinates return-to-work activities, handles HR system transactions and employee inquiries, and collaborates with HR teams and vendors to provide effective service. The specialist also identifies policy and process improvements, supports other HR Central team members, and performs additional HR tasks and special projects as assigned. The position is part of the Corporate team.

Requirements

Minimum one year of leave-of-absence administration experience.
Minimum three years of HR experience.
Minimum four years of customer service experience.
Strong foundational knowledge of HR, benefits, and payroll concepts, with the ability to learn and retain Parsons’ policies and business processes.
Ability to work any schedule during operating hours of 9 a.m. to 8 p.m. ET, Monday through Friday.
Ability to learn and use technology required for the role, including MS Office, Workday, CostPoint, TESS, E-Verify, BT line, chat platform, and Service Cloud/Salesforce case management.

Nice To Haves

Bachelor’s degree (BA) or equivalent from a two-year college or technical school is desired.
Strong time-management, organizational, and prioritization skills.
Customer-service mindset and demonstrated ability to communicate effectively with employees and colleagues.
Ability to work under pressure while maintaining a positive attitude.
Agility and ability to adapt quickly to changing business needs.

Responsibilities

Assist employees requesting leaves of absence, including medical, personal, military, disability, FMLA, and ADAAA leave.
Oversee the return-to-work process and coordinate with managers, talent leaders, and employee relations functions.
Generate and distribute leave-of-absence reports to functional areas.
Conduct HR operational transactions in systems and applications that support disability cases.
Resolve employee questions and issues in a timely manner.
Project-manage prompt and complete resolution of technical challenges in collaboration with other teams.
Serve as an informational resource for HR Central on leave and disability.
Work with vendors to ensure effective service levels.
Identify policy and process improvement opportunities to enhance customer service.
Back up other HR Central team members as needed.
Perform additional HR tasks and special projects as assigned.