Leave Management Sr Specialist

Philip Morris•Aurora, CO

2d•Hybrid

About The Position

The Leave Management Sr. Specialist provides administrative and employee support for leave of absence (LOA) and accommodation requests for union and salaried employees. The role advises employees and managers on leave policies, including FMLA, military, jury, bereavement, bonding, disability, and workers’ compensation; coordinates benefits; supports HR and payroll processes; manages communications; and tracks cases. The specialist administers disability and leave programs, interprets policies, coordinates workers’ compensation and ADA processes, manages leave cases and claims, facilitates disability transitions, and coordinates return-to-work activities. The role helps ensure accurate pay and benefits coverage while employees are on leave and maintains records and reporting through HRIS, payroll, and vendor systems. It supports regulatory compliance, workplace accommodations, and documentation of the interactive process while providing timely guidance and customer service and protecting confidential medical information. The role builds relationships with P&C, benefits teams, managers, employees, and vendors; stays current on leave regulations and industry practices; and recommends improvements to leave programs and processes. The position is part of PMI’s hybrid Smart Work model.

Requirements

At least 2 years of experience in leave administration, disability claims, and ADA accommodations.
Experience with benefits administration, payroll, and HRIS systems.
Strong analytical, organizational, and problem-solving skills, with attention to detail.
Excellent written, verbal, and interpersonal communication skills.
Ability to manage multiple priorities, build trust, and handle sensitive situations professionally.
Strong project management, adaptability, collaboration, and independent judgment.
Ability to research and recommend enhancements to leave programs.
Legally authorized to work in the U.S.

Nice To Haves

Bachelor’s degree preferred.
CDMS or CCM certification preferred.
Willingness to obtain CLMS or Case Management Certification within the first year.

Responsibilities

Administer disability and leave programs by interpreting policies and coordinating workers’ compensation and ADA processes.
Partner with employees, managers, and vendors on leave and accommodation matters.
Manage leave cases, monitor claims, facilitate disability transitions, and coordinate return-to-work activities.
Ensure accurate pay and benefits coverage for employees on leave.
Maintain leave records and reporting through HRIS, payroll, and vendor systems.
Support compliance with FMLA, ADA, ADAAA, ERISA, COBRA, HIPAA, FLSA, and DOL regulations.
Support workplace accommodations and document the interactive process.
Build relationships with P&C, benefits teams, managers, employees, and vendors.
Provide timely guidance and exceptional customer service on LOA inquiries.
Maintain confidentiality of medical information and comply with privacy requirements.
Stay current on LOA regulations and industry best practices.
Recommend improvements to leave programs and processes.