Coordinator, Learning Management Systems Technician & Online Education Technology

St. Louis Community College•Florissant Valley, MO

About The Position

STLCC’s Office of the Distant Learning Division is hiring a Coordinator, LMS Technician & OE Technology. This position assists with maintaining the learning management system and instructional learning technologies and with their day-to-day processes. The coordinator resolves escalated help requests and troubleshoots issues for faculty, students, and the Online Education department. The role also manages department technologies, including purchasing, assessment, and evaluative processes.

Requirements

  • Bachelor’s degree.
  • Three to five years of experience supporting technology.

Nice To Haves

  • Experience evaluating and assessing learning technologies.
  • Experience researching and purchasing learning technologies.

Responsibilities

  • Coordinate and triage support requests for the learning management system and supporting software from multiple requesting sources.
  • Create and update documentation and tutorials to support faculty and students using instructional learning technologies.
  • Provide expertise and support to Online Education department members for the learning management system and other department-hosted learning technologies.
  • Serve as backup to the Sr. App Solutions Analyst in their absence.
  • Coordinate the evaluation, assessment, and purchasing of Online Education-hosted learning technologies.
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