Learning Technology Success Coordinator

Nebraska Methodist Hospital•Omaha, NE

1d•Onsite

About The Position

The Learning Technology Success Coordinator enhances student success and the student experience by helping students, faculty, and staff effectively engage with Nebraska Methodist College’s learning technologies and academic learning environments. The role provides onboarding, training, consultation, and coaching to build technology confidence, support academic engagement, and promote effective use of tools that advance learning, teaching, and student success. Through collaboration, feedback, and continuous improvement, the coordinator helps remove technology-related barriers, strengthen adoption, and advance accessible, engaging, technology-enabled educational experiences across the college. The coordinator serves as the primary campus resource for students navigating learning technologies and academic platforms, and partners with IT and campus teams to support coordinated technology experiences. The role coordinates student-facing technology initiatives, supports adoption of academic platforms and tools, and collaborates with academic programs on innovative learning experiences. It also coordinates learning-technology onboarding and training for faculty and staff, gathers and analyzes user feedback and utilization trends, and recommends improvements to services, resources, processes, and academic learning environments. The employee may perform other related duties as assigned.

Requirements

Bachelor’s degree in Education, Instructional Design, Educational Technology, Higher Education Administration, Organizational Development, Communications, Information Systems, or a related field.
Three years of experience supporting learning technologies, student-facing technology initiatives, student success programs, faculty development, training, or technology adoption in higher education or a related environment.
Experience developing and facilitating onboarding, training, workshops, or educational resources.
Experience providing consultation, coaching, or support that promotes engagement, learning, and effective technology use.
Experience supporting learning management systems, academic learning environments, or student-facing educational technologies.
Demonstrated ability to collaborate with students, faculty, staff, and external partners to improve user experiences and outcomes.
Experience using data, assessment, or user feedback to improve services and experiences.
Ability to build positive relationships and provide effective coaching, consultation, and support to students, faculty, and staff in a student-centered environment.
Strong presentation, facilitation, and communication skills, including the ability to develop and deliver training, workshops, and learning resources for diverse audiences.
Knowledge of digital learning technologies, academic learning environments, and strategies that promote student engagement, success, and technology adoption.
Ability to assess user needs, analyze feedback, and recommend improvements that enhance student and employee experience.
Strong organizational, project coordination, and problem-solving skills, with the ability to manage multiple priorities and collaborate across the institution.

Nice To Haves

Master’s degree.
Experience with mobile learning, simulation technologies, immersive learning environments, or healthcare education technologies.

Responsibilities

Serve as the primary campus resource for students navigating learning technologies, academic platforms, and technology-enabled learning environments.
Partner with IT and campus technology teams to support a coordinated student technology experience, focusing on education, onboarding, adoption, and effective use of learning technologies.
Coordinate student onboarding experiences that prepare students to use college-supported technologies throughout their academic journey.
Provide coaching, consultation, and guidance that promote technology confidence, self-sufficiency, academic engagement, and student success.
Develop student-facing resources, workshops, tutorials, and self-service materials about learning technologies.
Identify technology-related barriers to the student experience and recommend improvements to access, usability, engagement, and success.
Coordinate student-facing learning technology initiatives, including the NMC LINK student iPad experience and Inclusive Access textbook resources.
Promote effective use of program-specific platforms and tools, including ATI, Respondus, Notability, simulation technologies, and emerging learning tools.
Partner with academic programs to support innovative and immersive learning experiences that improve student engagement and learning outcomes.
Collaborate with IT, academic programs, and campus stakeholders to implement learning technologies, supporting educational readiness, user adoption, training, and integration into the learning experience.
Coordinate onboarding, training, and consultation for faculty and staff using learning technologies and academic platforms.
Support faculty and employee adoption through workshops, one-on-one consultation, resource development, and practical guidance.
Collaborate with faculty and campus partners to improve technology effectiveness and utilization in academic learning environments.
Gather and analyze student, faculty, and staff feedback about learning technology experiences.
Monitor utilization trends and identify opportunities to improve engagement, accessibility, satisfaction, and technology adoption.
Recommend and collaborate on enhancements to learning technology services, resources, processes, and academic learning environments that advance student engagement, belonging, persistence, success, and institutional priorities.
Perform other related duties as assigned to meet the ongoing needs of the organization.