Learning Technology Success Coordinator

Best Care•Omaha, NE

3d•Onsite

About The Position

The Learning Technology Success Coordinator enhances student success and experience by helping students, faculty, and staff effectively engage with the College’s learning technologies and academic learning environments. The role provides onboarding, training, consultation, and coaching to build technology confidence, support academic engagement, and promote effective use of tools that advance learning, teaching, and student success. Through collaboration, feedback, and continuous improvement, the Coordinator helps remove technology-related barriers, strengthens adoption of learning technologies, and advances accessible, engaging, technology-enabled educational experiences across the college. The position is based at Nebraska Methodist College in Omaha, Nebraska, and works full time, Monday through Friday during daytime business hours. The role collaborates with IT, academic programs, faculty, staff, and other campus stakeholders on student technology readiness, academic technology programs, learning tool adoption, and improvements to user experience and access.

Requirements

Bachelor’s degree in Education, Instructional Design, Educational Technology, Higher Education Administration, Organizational Development, Communications, Information Systems, or a related field.
Three years of experience supporting learning technologies, student-facing technology initiatives, student success programs, faculty development, training, or technology adoption in higher education or a related environment.
Experience developing and facilitating onboarding, training, workshops, or educational resources.
Experience providing consultation, coaching, or support that promotes engagement, learning, and effective use of technology.
Experience supporting learning management systems, academic learning environments, or student-facing educational technologies.
Demonstrated ability to collaborate with students, faculty, staff, and external partners to improve user experiences and outcomes.
Experience using data, assessment, or user feedback to improve services and experiences.
Ability to build positive relationships and provide effective coaching, consultation, and support to students, faculty, and staff in a student-centered environment.
Strong presentation, facilitation, and communication skills, including the ability to develop and deliver training, workshops, and learning resources for diverse audiences.
Knowledge of digital learning technologies, academic learning environments, and strategies that promote student engagement, success, and technology adoption.
Ability to assess user needs, analyze feedback, and recommend improvements that enhance student and employee experience.
Strong organizational, project coordination, and problem-solving skills, with the ability to manage multiple priorities and collaborate across the institution.

Nice To Haves

Master’s degree preferred.
Experience with mobile learning, simulation technologies, immersive learning environments, or healthcare education technologies.

Responsibilities

Serve as the primary campus resource for students navigating learning technologies, academic platforms, and technology-enabled learning environments.
Partner with IT and campus technology teams to support a coordinated student technology experience, focusing on education, onboarding, adoption, and effective use of learning technologies.
Coordinate onboarding experiences that prepare students to use college-supported technologies throughout their academic journey.
Provide coaching, consultation, and guidance that promote technology confidence, self-sufficiency, academic engagement, and student success.
Develop student-facing resources, workshops, tutorials, and self-service materials for learning technologies.
Identify technology-related barriers to the student experience and recommend improvements to access, usability, engagement, and success.
Coordinate student-facing learning technology initiatives, including the NMC LINK student iPad experience, Inclusive Access textbook resources, and other academic technology programs.
Promote effective use of academic program-specific platforms and tools, including ATI, Respondus, Notability, simulation technologies, and emerging learning tools.
Partner with academic programs to support innovative and immersive learning experiences that improve student engagement and learning outcomes.
Work with IT, academic programs, and campus stakeholders to implement learning technologies, including educational readiness, user adoption, training, and integration into the learning experience.
Coordinate onboarding, training, and consultation for faculty and staff using learning technologies and academic platforms.
Support faculty and employee adoption through workshops, one-on-one consultation, resource development, and practical guidance.
Collaborate with faculty and campus partners to improve technology effectiveness and utilization in academic learning environments.
Gather and analyze student, faculty, and staff feedback about learning technology experiences.
Monitor utilization trends and identify opportunities to improve engagement, accessibility, satisfaction, and technology adoption.
Recommend and collaborate on enhancements to learning technology services, resources, processes, and academic learning environments that advance student engagement, belonging, persistence, success, and institutional priorities.
Perform other related duties as assigned to meet the ongoing needs of the organization.