Coordinator I, Business Operations - Grand Desert, Las Vegas

Wyndham Hotels & Resorts • Las Vegas, NV

6d

About The Position

The Business Operations Coordinator for Wyndham Destinations delivers quality support for Sales and Marketing processes. The role provides customer service to guests, business partners, and team members; validates and collects data; supports operational procedures and new initiatives; protects company assets; and maintains reporting needs. The coordinator uses team members, leadership, and procedural guides to respond to questions and provide support.

Requirements

• Proficiency in Microsoft Suite.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service.

Responsibilities

• Provide exceptional customer service to guests, business partners, and team members.
• Identify opportunities to improve customer service and processes.
• Collect and validate data when interacting with guests to help ensure a positive experience.
• Manage and protect company assets through all interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and teams affected by changes.
• Maintain daily, weekly, monthly, or quarterly reporting needs.
• Use available resources, including the team, leadership, and procedural guides, to respond to questions and provide timely support.
• Validate data and reporting or answer questions from onsite business partners.
• Support the integration of new processes and procedures.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Paid time off, depending on position
• Parental leave, depending on position
• Paid holidays, depending on position
• Paid volunteer time through Wish Day
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed