Coordinator I, Business Operations - Grand Desert, Las Vegas

Travel + Leisure Co. • Las Vegas, NV

7d

About The Position

As a Business Operations Coordinator for Wyndham Destinations, this position delivers quality support for Sales and Marketing processes. The role provides customer service to guests, business partners, and team members; helps improve customer service and processes; validates data and supports reporting; and implements operational procedures and new initiatives. The coordinator also supports daily, weekly, monthly, or quarterly reporting needs and uses available team, leadership, and procedural resources to respond to questions.

Requirements

• Proficiency in Microsoft Suite.
• Availability to support the business throughout weekends and holidays.
• Experience delivering outstanding customer service.

Responsibilities

• Provide customer service to guests, business partners, and team members.
• Identify opportunities to improve customer service and processes.
• Collect and validate data when interacting with guests to support their experience.
• Manage and protect company assets through interactions.
• Understand and implement operational procedures governing the business.
• Support new initiatives and teams affected by process changes.
• Maintain daily, weekly, monthly, or quarterly reporting needs.
• Use team members, leadership, procedural guides, and other resources to respond promptly to questions.
• Validate data and provide reporting or answers to onsite business partners.
• Support the integration of new processes and procedures.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Depending on position, paid time off, parental leave, and holidays
• Paid volunteer time through Wish Day
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed