Coordinator, Development Operations & Database

Learning Through an Expanded Arts Program•New York, NY

2d•Hybrid

About The Position

The Coordinator, Development Operations & Database manages the day-to-day systems, data, and administrative infrastructure supporting LEAP’s fundraising work. Reporting to the Managing Director of Development & Communications and working closely with the Manager, Individual Giving and Senior Manager, Grants, this role is the primary day-to-day administrator of LEAP’s Development Salesforce database and supports the broader operations of the Development team. The work includes gift processing, donor records and acknowledgments, reporting, donation platforms, wealth screening tools, other software systems, fundraising event support, and Development supplies management. The position offers an opportunity to develop expertise in nonprofit fundraising operations, database management, and donor stewardship. The role is hybrid, with a minimum of two days per week in LEAP’s New York City office. The schedule is Monday through Friday, generally 9:00 a.m.–5:00 p.m., with a one-hour unpaid break, for 35 weekly hours. It is non-exempt and pays a non-negotiable salary of $57,000. LEAP describes its workplace as mission-driven, people-centered, collaborative, creative, flexible, accountable, inclusive, and supportive of self-care, feedback, clear communication, and employee growth.

Requirements

1–3 years of relevant experience in development operations, database administration, fundraising, nonprofit operations, or a related area; relevant internships or equivalent experience may be considered.
Experience working with a CRM, donor database, or comparable data-management platform.
Ability to maintain, review, and organize data with a high degree of accuracy.
Strong spreadsheet skills and comfort working with datasets, lists, reports, and basic analysis.
Ability to learn database functionality, troubleshoot routine issues, and develop effective systems and processes.
Strong organizational and time-management skills, including managing recurring deadlines and multiple priorities.
Strong written and verbal communication skills.
Ability to handle donor, financial, and other confidential information with discretion.
Commitment to LEAP’s mission and to expanding access to arts education for young people across New York City.
Pre-employment screening is required, including criminal history checks by regulating agencies as needed per placement.

Nice To Haves

Salesforce experience is strongly preferred.

Responsibilities

Serve as the primary day-to-day administrator of LEAP’s Development Salesforce database, maintaining accurate donor, prospect, gift, relationship, and campaign records.
Maintain database integrity through regular data review, cleanup, deduplication, standardization, and quality-control processes.
Process and record gifts and pledges accurately and promptly across giving channels.
Manage donor acknowledgments and tax receipts, ensuring gifts are recognized accurately and on time.
Create and maintain campaigns, appeals, funds, donor lists, and other database structures supporting fundraising activities.
Produce routine reports, dashboards, mailing lists, and data pulls for fundraising strategy, donor engagement, campaigns, and leadership reporting.
Partner with the Manager, Individual Giving on donor segmentation, annual appeals, stewardship activities, recurring giving, and donor campaigns.
Maintain prospect, relationship, and engagement information and support prospect research and pipeline tracking.
Coordinate gift and donation reconciliation with Finance and help align Salesforce and financial records.
Maintain Development calendars, files, documentation, and administrative systems.
Develop and maintain database procedures, data standards, and standard operating documentation.
Train and support Development team members in effective Salesforce use and established data practices.
Identify opportunities to improve Salesforce functionality, database practices, workflows, reporting, and Development operations.
Support donor cultivation, stewardship, fundraising, and anniversary events through data preparation, tracking, logistics, and follow-up.
Support LEAP’s 50th Anniversary campaign through campaign setup, accurate constituent data, gift tracking, reporting, and Development operations.