Database Operations Manager

BJC HealthCare • St. Louis, MO

3h • Hybrid

About The Position

St. Louis Children's Hospital Foundation is hiring a Database Operations Manager to lead its database team and oversee donor data management in support of fundraising and engagement efforts. The role focuses on maintaining data integrity, reporting, analytics, donor research, portfolio management, and operational excellence. It supports the Foundation's fundraising efforts and strategic initiatives through data analysis, standardized reporting, and process improvement. This hybrid position requires working onsite 2–3 days per week.

The position manages processes associated with the Donor Pipeline and Grateful Family Program, oversees reporting and portfolio metrics, and leads a team responsible for data reporting, analytics, and donor research. It also includes staff management and responsibility for departmental staffing, revenue, and/or expense budgets.

Requirements

• Bachelor's degree.
• 2–5 years of experience.
• 2–5 years of supervisor experience.
• Experience managing teams in a nonprofit environment.
• Strong proficiency with Raiser's Edge.

Nice To Haves

• Master's degree.
• 5–10 years of experience.
• 5–10 years of supervisor experience.
• CFRE certification.

Responsibilities

• Manage processes associated with the Donor Pipeline and Grateful Family Program.
• Support fundraising teams by overseeing processes tied to portfolio metrics and reporting.
• Oversee a team focused on data reporting, analytics, and donor research.
• Manage the development and execution of standardized reporting and analytics.
• Ensure deliverables are timely, accurate, and within the desired scope of work.
• Build a culture of trust, understanding, and collective ownership for Foundation data.
• Manage staff, including onboarding and hiring, training, workload management, performance evaluations, and professional development planning as needed.
• Ensure the team's productivity and actions support departmental operational goals established by department leadership.
• Develop and adhere to departmental staffing, revenue, and/or expense budgets, and respond to business changes that may affect budget goals.
• Drive and/or support cross-functional projects focused on strategic initiatives and process improvements.
• Provide donor prospect, research, and portfolio management data to the philanthropy team.

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available the first day of the month after hire.
• Disability insurance paid for by BJC.
• Annual 4% BJC Automatic Retirement Contribution.
• 401(k) plan with BJC match.
• Tuition assistance available on the first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off combining vacation, sick days, holidays, and personal time.
• Adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager