Coordinator, Development Gift Administration
About The Position
World Wildlife Fund (WWF) seeks a Gift Administration Coordinator to support accurate and timely processing of high-touch donor gifts. Under the direction of the Senior Specialist, Development Gift Administration, the Coordinator supports gift entry, tax acknowledgment workflows, documentation management, and cross-team coordination for complex gifts from individuals, corporations, foundations, and estates. The role helps ensure gifts are processed accurately, donor restrictions and supporting documentation are properly recorded, and acknowledgments are delivered promptly. The Coordinator works with Development fundraising teams, Fundraising Operations, Program Operations, and Accounting to coordinate information needed for efficient gift administration and stewardship, maintain data integrity, and support a donor-centered experience.
Requirements
- Bachelor’s degree with at least 2 years of relevant professional experience, or equivalent.
- Experience with CRM donor management systems.
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Strong written and verbal communication skills and ability to work effectively across cross-functional teams.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Discretion and the ability to maintain the highest level of confidentiality regarding donor information.
- Commitment to building and strengthening a culture of inclusion within and across teams.
- Alignment with WWF’s core values: Courage, Integrity, Respect, and Collaboration.
Nice To Haves
- Experience with nonprofit gift processing, advancement services operations, or donor relations.
- Strong preference for experience with Blackbaud CRM.
- Familiarity with nonprofit financial and gift-processing workflows.
Responsibilities
- Support the timely production and delivery of tax receipts and acknowledgments for Development donors, coordinating with internal teams and external vendors as needed.
- Conduct specialized data entry for high-touch gifts across multiple systems, ensuring donor and transaction records are accurate and complete.
- Maintain and support tracking systems for non-cash gifts, including stock transfers, donor-advised fund grants, and other complex gift types.
- Coordinate with Development fundraising teams, Program Operations, and Fundraising Operations to collect required gift-processing documentation, including donor restrictions, pledge documentation, reporting schedules, and soft credit information.
- Assist in maintaining accurate gift documentation and supporting materials to track donor intent and reporting requirements.
- Support the Senior Specialist in maintaining data integrity across Development gift records and resolving documentation or processing discrepancies.
- Contribute to documenting and maintaining gift administration procedures and workflows.
- Coordinate information across Development, FundOps, Program Operations, and Accounting to support smooth processing of high-touch gifts.
- Produce regular reports and dashboards to provide insights that enhance donor stewardship and operational efficiency.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
