Coordinator, Development Gift Administration

World Wildlife Fund•Washington D.C., WA

About The Position

World Wildlife Fund (WWF) seeks a Gift Administration Coordinator to support accurate and timely processing of high-touch donor gifts. Under the direction of the Senior Specialist, Development Gift Administration, the Coordinator provides operational support for gift entry, tax acknowledgment workflows, documentation management, and coordination related to complex gifts from individuals, corporations, foundations, and estates. The role helps ensure that gifts are accurately processed, donor restrictions and documentation are properly recorded, and acknowledgments are delivered on time. The Coordinator works closely with Development fundraising teams, Fundraising Operations, Program Operations, and Accounting to gather and coordinate information needed for gift administration and stewardship. The position supports data integrity and a donor-centered experience for WWF’s high-touch donors.

Requirements

  • Bachelor’s degree with a minimum of 2 years of relevant professional experience, or equivalent.
  • Experience with CRM donor management systems.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Strong written and verbal communication skills and ability to work effectively across cross-functional teams.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Discretion and the ability to maintain the highest level of confidentiality regarding donor information.
  • Commitment to building and strengthening a culture of inclusion within and across teams.
  • Alignment with WWF’s core values: Courage, Integrity, Respect, and Collaboration.

Nice To Haves

  • Experience with nonprofit gift processing, advancement services operations, or donor relations.
  • Experience with Blackbaud CRM, strongly preferred.
  • Familiarity with nonprofit financial and gift processing workflows.

Responsibilities

  • Support timely production and delivery of tax receipts and acknowledgments for Development donors, coordinating with internal teams and external vendors as needed.
  • Enter data for high-touch gifts across multiple systems, ensuring donor and transaction records are accurate and complete.
  • Maintain and support tracking systems for non-cash gifts, including stock transfers, donor-advised fund grants, and other complex gift types.
  • Coordinate with Development fundraising teams, Program Operations, and Fundraising Operations to collect documentation required for gift processing, including donor restrictions, pledge documentation, reporting schedules, and soft credit information.
  • Maintain accurate gift documentation and supporting materials to ensure donor intent and reporting requirements are tracked appropriately.
  • Support the Senior Specialist in maintaining data integrity across Development gift records and resolving documentation or processing discrepancies.
  • Document and maintain gift administration procedures and workflows to support operational consistency and knowledge sharing.
  • Coordinate information across Development, FundOps, Program Operations, and Accounting to support smooth processing of high-touch gifts.
  • Produce regular reports and dashboards with insights to enhance donor stewardship and operational efficiency.
  • Perform other duties as assigned.
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