Development Coordinator, Gift Planning

Mass General Brigham•Somerville, MA

1d•Hybrid

About The Position

The Development Coordinator is an administrative or programmatic support role within the Mass General Brigham Development Office, which works to inspire philanthropy supporting patient care, research, teaching, community service, and facilities. With appropriate guidance, the Coordinator provides support to assigned individuals or programs through calendar management, data entry, meeting and event preparation and follow-up, expense and travel arrangements, gift processing, document and report preparation, and programmatic projects. The position is hybrid, based at 399 Revolution Drive, and scheduled for 40 hours per week on the day shift.

Requirements

One to two years of experience in a customer service or relationship-building role.
High school diploma or equivalent.
Strong verbal and written communication skills.
Organizational, time management, problem-solving, and project management skills.
Command of Word, PowerPoint, Excel, and Outlook, or the ability to learn them quickly.
Competency using videoconferencing platforms.
Attention to detail, creativity, and a strong work ethic.
Desire and motivation to learn about the organization and fundraising.
Awareness of personal work styles in oneself and others.
Adaptability and flexibility when priorities shift.
Ability to work collaboratively with diverse audiences.
Mission-driven.

Nice To Haves

Bachelor’s degree.
Experience with Zoom and Teams.
Proficiency with data entry or data management in a database, preferably Blackbaud CRM or Raiser’s Edge.

Responsibilities

Manage assigned individuals’ calendars and prevent scheduling conflicts.
Coordinate logistics for meetings, events, appointments, and presentations; prepare agendas and materials, take notes, organize follow-up actions, and troubleshoot issues.
Respond to constituent phone and email inquiries as needed.
Write or edit documents and interpret information to draft responses as needed.
Submit employee expenses and vendor invoices.
Gather and record data and action items in a donor database, ensuring thorough documentation of fundraising activity and results.
Assist with processing charitable gifts and pledges, providing complete backup information and documentation in a timely manner.
Assist with daily administrative activities.
Make travel arrangements, prepare itineraries, and troubleshoot and resolve potential conflicts.