Development Coordinator, Gift Planning

Mass General Brigham•Boston, MA
•$50,000 - $53,000•Hybrid

About The Position

The Development Coordinator is an administrative or programmatic support role within the Mass General Brigham Development Office, a team of more than 450 fundraising professionals. With appropriate guidance, the Coordinator supports assigned individuals or programs through calendar management, data entry, meeting and event preparation and follow-up, expense and invoice submissions, travel arrangements, gift processing, document preparation and editing, and programmatic projects. The Development Office advances philanthropy in support of patient care, research, teaching, community service, and facilities. This position is based at 399 Revolution Drive, has a hybrid work arrangement, and is scheduled for 40 hours per week on the day shift.

Requirements

  • 1–2 years of experience in a customer service or relationship-building role.
  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Organizational, time management, problem-solving, and project management skills.
  • Command of Word, PowerPoint, Excel, and Outlook, or ability to learn them quickly.
  • Competency using videoconferencing platforms.
  • Attention to detail, creativity, and a strong work ethic.
  • Motivation to learn about the organization and fundraising.
  • Awareness of personal work styles in oneself and others.
  • Adaptability and flexibility when priorities shift.
  • Ability to work collaboratively with diverse audiences.
  • Mission-driven approach.

Nice To Haves

  • Bachelor’s degree.
  • Experience with Zoom and Teams.
  • Proficiency in database data entry or data management; Blackbaud CRM or Raiser’s Edge preferred.

Responsibilities

  • Manage calendars for assigned individuals and prevent scheduling conflicts.
  • Coordinate logistics for meetings, events, appointments, and presentations; prepare agendas and materials, take notes, organize follow-up actions, and troubleshoot issues.
  • Respond to constituent phone and email inquiries as needed.
  • Write and edit documents and interpret information to draft responses as needed.
  • Submit employee expenses and vendor invoices.
  • Gather and record data and action items in a donor database, documenting fundraising activity and results.
  • Assist with processing charitable gifts and pledges, providing complete backup information and documentation in a timely manner.
  • Assist with daily administrative activities.
  • Make travel arrangements, prepare itineraries, and troubleshoot and resolve potential conflicts.
  • Support programmatic projects as needed.

Benefits

  • Excellent and comprehensive benefits.
  • Competitive salaries and base pay.
  • Hybrid flexible work schedule.
  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs supporting professional growth.
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