Gift Shop Coordinator

Piedmont Healthcare Inc.•Augusta, GA

About The Position

Under the supervision of the director, the Gift Shop Coordinator manages the gift shop’s operations and performs related duties. The role oversees all aspects of the shop, including customer service, teamwork, staffing and volunteers, profitability, budgeting, merchandise purchasing, displays, promotions, inventory, financial tracking, administrative functions, and volunteer activities. The coordinator also supports volunteers in pursuing their goals and maintains a good working relationship between hospital staff and the Auxiliary. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with some evening and weekend coverage potentially needed.

Requirements

High school diploma or GED.
Two years of retail management experience.
Ability to operate a cash register and related equipment.

Nice To Haves

Some college coursework in retail management.

Responsibilities

Manage and supervise all aspects of gift shop operations.
Promote quality customer service and teamwork.
Supervise and train volunteers and paid staff.
Operate the gift shop to achieve a profitable return on investment.
Develop and plan a budget.
Purchase merchandise for resale to generate profit.
Create attractive and effective displays.
Plan and market promotions.
Manage inventory control and financial tracking.
Manage gift shop administrative functions.
Coordinate gift shop volunteer activities and assist volunteers in pursuing their goals and objectives.
Maintain a good working relationship between hospital staff and the Auxiliary.