Gift Shop Coordinator

Piedmont Healthcare•Augusta, GA

About The Position

The Gift Shop Coordinator manages the operations of the gift shop under the supervision of the director. The role oversees the gift shop’s administrative functions and coordinates volunteer activities, while maintaining a positive working relationship between hospital staff and the Auxiliary. The coordinator is responsible for creating an environment that promotes quality customer service and teamwork, supervising and training volunteers and paid staff, and operating the shop to achieve a profitable return on investment. The role also includes budget planning, merchandise purchasing for resale, creating displays, marketing and planning promotions, and managing inventory control and financial tracking.

Requirements

High school diploma or General Education Degree (GED).
Two years of retail management experience.
Ability to operate a cash register and related equipment.

Nice To Haves

Some college coursework in retail management.

Responsibilities

Manage all aspects of gift shop operations under the supervision of the director.
Provide an atmosphere that promotes quality customer service and teamwork.
Supervise and train volunteers and paid staff.
Operate the gift shop to achieve a profitable return on investment.
Develop and plan a budget.
Purchase merchandise for resale to create a profit.
Create attractive and effective displays.
Market the shop and plan promotions.
Manage inventory control and financial tracking.
Manage gift shop administrative functions and coordinate volunteer activities.
Assist volunteers in pursuing their goals and objectives.
Maintain a good working relationship between hospital staff and the Auxiliary.
Operate a cash register and related equipment.