Coordinator, Culture and Experience
About The Position
The Coordinator, Culture + Experience supports the execution of Boston Seaport’s experiential programming, from large-scale seasonal activations to recurring community events. The role coordinates event logistics, tenant touchpoints, vendors, and administrative needs, while building toward greater ownership of individual events and programs over time. The position is based on-site in Boston and includes evening and weekend commitments for event coverage, which may be fairly consistent during certain seasons. The Coordinator works with the Seaport marketing team to support the neighborhood’s brand and its positioning as a retail destination, an arts, food, and cultural hub, and a national hub for life sciences, technology, and AI companies. The role reports to the Associate Director, Culture + Experience, with day-to-day dotted-line support from the Assistant Manager.
Requirements
- Bachelor’s degree in marketing, communication, or a related field.
- 1–2 years of experience in event marketing, retail or experiential marketing, property or brand management, or a related field; internship experience is considered.
- Strong attention to detail, organizational skills, and follow-through, with the ability to support multiple concurrent events and vendor relationships under deadline.
- Ability to thrive in a fast-paced environment, manage multiple projects and shifting priorities, and work with urgency, poise, and efficiency.
- Excellent written and verbal communication skills to support tenants, vendors, and cross-functional stakeholders.
- Excellent communication and relationship-building skills.
- Comfort working evening and weekend hours for event coverage.
- Collaborative, detail-oriented working style and genuine enthusiasm for community-building and retail or hospitality experiences.
Responsibilities
- Support logistics for recurring programs and installations, including scheduling, vendor and instructor outreach, site map updates, Eventbrite setup, and on-site event support.
- Serve as a day-to-day point of contact for participating on-property tenants, coordinating availability and deliverables such as social posts, in-store activations, and signage.
- Oversee the Seaport ambassador program after completing training, including scheduling, onboarding, and day-to-day coordination.
- Assist with vendor and tenant administration, including collecting certificates of insurance, tracking invoices and renewal dates, assembling contracts, and filing signed contracts and statements of work.
- Respond to guest and tenant inquiries and escalate issues as needed to the Assistant Manager or Associate Director.
- Coordinate with digital, PR, and app teams to help promote events across platforms.
- Help track monthly budget actuals and code AMEX expenses for Culture + Experience programming.
- Attend recurring cross-functional meetings with the Assistant Manager, including weekly PR check-ins and Brand Partnerships x Marketing touch-bases.
- Help identify tenant activation opportunities within established events, with increasing ownership over time.
- Compile event attendance, Insider app, and tenant sales data to support post-event recaps and reporting.
- Learn how the Insider app supports event promotion and redemption offers, and contribute ideas as familiarity grows.
- Take increasing responsibility for owning smaller-scale events from end to end as skills develop.
- Own invoice submissions, coding, and workflow management.
- Assist with new vendor setup.
- Summarize internal and cross-functional meeting notes, highlighting takeaways and next steps.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
