Coordinator, Culture and Experience
About The Position
Boston Seaport is seeking an energetic and motivated Coordinator to join its growing marketing team. The Seaport marketing team works to strengthen the neighborhood's brand and establish it as a sought-after Boston retail destination, an expanding arts, food, and cultural hub, and a national hub for life sciences, technology, and AI companies. The Coordinator, Culture + Experience supports the execution of Seaport experiential programming, from large-scale seasonal activations to recurring community events. The role coordinates logistics, tenant touchpoints, and vendor needs, with the opportunity to take increasing ownership of individual events and programs over time. The position is based on-site in Boston and requires weekend commitments, which may be fairly consistent during certain seasons.
Requirements
- Bachelor's degree in marketing, communication, or a related field.
- 1–2 years of experience in event marketing, retail or experiential marketing, property or brand management, or a related field; internship experience is considered.
- Strong attention to detail, organizational skills, and follow-through, with the ability to support multiple concurrent events and vendor relationships under deadlines.
- Ability to thrive in a fast-paced environment, manage multiple projects and shifting priorities, and work with urgency, poise, and efficiency.
- Excellent written and verbal communication skills for supporting tenants, vendors, and cross-functional stakeholders.
- Strong communication and relationship-building skills.
- Comfort working evening and weekend hours for event coverage.
- Collaborative, detail-oriented working style and genuine enthusiasm for community-building and retail or hospitality experiences.
Responsibilities
- Support logistics for recurring programs and installations, including scheduling, vendor and instructor outreach, site map updates, Eventbrite setup, and on-site event support.
- Serve as a day-to-day point of contact for participating on-property tenants and coordinate their availability and deliverables, such as social posts, in-store activations, and signage.
- Oversee the Seaport ambassador program after completing training, including scheduling, onboarding, and day-to-day coordination.
- Assist with vendor and tenant administration, including collecting COIs, tracking invoices and renewal dates, assembling contracts, and filing signed contracts and SOWs.
- Respond to guest and tenant inquiries and escalate them as needed.
- Coordinate with digital, PR, and app teams to help promote events across platforms.
- Track monthly budget actuals and AMEX expense coding for Culture + Experience programming.
- Attend recurring cross-functional meetings with the Assistant Manager, including weekly PR check-ins and Brand Partnerships x Marketing touch-bases.
- Help identify tenant activation opportunities within established events, taking on greater ownership over time.
- Compile event attendance, Insider app, and tenant sales data to support post-event recaps and reporting.
- Learn how the Insider app supports event promotion and redemption offers and contribute ideas as familiarity builds.
- Take increasing responsibility for owning smaller-scale events end-to-end as skills develop.
- Own invoice submissions, coding, and workflow management.
- Assist with new vendor setup.
- Summarize internal and cross-functional meeting notes, highlighting takeaways and next steps.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
